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Talentify.io | Junior Business Analyst – Remote / Telecommute | United States | United States | BigDataKB.com | 17 Oct 2022

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17/10/2022

Job Location: United States

Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS.

The primary role will consist of working with the business to gather data and be self-motivated enough to find answers, document information, and work with senior analysts to propose recommendations.

The qualified candidate for this position will have solid communication and presentation skills with the ability to learn and grow within the discipline.

Responsibilities

Prepare templated documents and gather data from various business users.

Compile data from various districts and compose analysis.

Prepare reports by collecting and analyzing customer information.

Ability to elicit information from business users at various levels.

Utilize problem-solving skills to identify and document process gaps.

Demonstrate initiative, engagement, and a commitment to quality and customer service.

Collaborate with senior analysts on findings.

Document and maintain business process information.

Manage relationships with business users across the organization.

Assist in the development of workflows to increase user experience/process improvements.

Coordinate sessions to gather business requirements and workshop efforts.

Updating, implementing, and maintaining procedures.

Prioritizing initiatives based on business needs and requirements.

Serving as a liaison between stakeholders and users.

Managing competing resources and priorities.

Monitoring deliverables and ensuring timely completion of assignments.

Qualifications And Experience

2-5 years of experience.

Ability to plan, organize, and structure work.

Skilled in Excel, Word, and other MS Office programs.

Showcase Good Written And Oral Communication Skills.

Showcase good analytical and evaluative skills in tasks.

Quick learner with the ability to multitask.

Have good interpersonal skills.

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Public Holiday Support ï¿½ Paris Holidays (Client Holiday) will be followed as public holidays and not India holidays Process & Tools ITSM tool- Service Now ï¿½ Ticketing tool for INC/SR/Change /Problem tickets Inhouse tools intermediate knowledge on ITIL Process & Practices Educational Qualifications Bachelorï¿½s degree or masterï¿½s degree in information/computer technology preferred Key Competencies: 8+yrs of relevant experience in Incident Management / Infrastructure / Application Support Experience of working in a banking environment. Customer service oriented, able to work in a dynamic and fast paced environment Excellent communication, interpersonal and troubleshooting skills Must be self-motivated and directed and demonstrate a keen attention to detail and possess the ability to work autonomously											1	Tools: ITIL, Monitoring Tools, Service Now			No
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31	12/12/2024		Netcore Cloud	Top / Startup	Top Company	Startup		IT / Software Dev	Mumbai	The Great Bharat (India)		Incident/ Application Head	President/ Head/ Director		Incident Mgmt.	AWS	Pls See The Job Detail	Not disclosed	Other		Job Title: Production/Incident & Application Support Manager Location: Thane Reports to: Sr VP Delivery head Department: Engineering ; Full-Time About us: At Netcore, innovation isnï¿½t just a buzzwordï¿½it's the core of everything we do. As the pioneering force behind the first and leading AI/ML-powered Customer Engagement and Experience Platform (CEE), we're dedicated to revolutionizing how B2C brands interact with their customers. Our state-of-the-art SaaS products are designed to foster personalized engagement throughout the entire customer journey, creating remarkable digital experiences for businesses of all sizes. Engineering at Netcore: Dive into a world where your work directly impacts engagement, conversions, revenue, and customer retention. 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Preferred Qualifications: - Experience in the martech, Digital Marketing domain or working with large-scale, customer-facing SaaS applications. - Certification in SRE, DevOps, or cloud platforms (AWS, GCP). - Good application debugging skills, Product feature understanding skills. Why Join Us? - Be a part of an innovative and forward-thinking organization that values technology and continuous improvement. - Work with cutting-edge open-source frameworks and cloud technologies., SAAS Product. - Leadership opportunities with a direct impact on our customers and product success. Let's start a conversation and make magic happen together! Website - https://netcorecloud.com/											1	....h, Digital Marketing domain or working with large-scale, customer-facing SaaS applications. - Certification in SRE, DevOps, or cloud platforms (AWS, GCP). - Good application debugging skills, Product feature understanding skills. Why Join Us? - Be.... Tools: Ansible, AWS, Monitoring Tools			No					Yes

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