Home Uncategorized TaskUs | Hiring | IT Applications Analyst | BigDataKB.com | 2022-09-26

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TaskUs | Hiring | IT Applications Analyst | BigDataKB.com | 2022-09-26

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26/09/2022

Job Location: Indore

Roles and Responsibilities:

Among the responsibilities include but not limited to:

Coordinate internal resources and third parties/vendors for the flawless execution of projects

Participate with the team in analyzing project requirements – includes scoping, setting up discovery meetings and work estimation
Use appropriate verification techniques to manage changes in project scope, schedule and costs
Measure project performance using appropriate systems, tools and techniques
Report and escalate to management as needed
Manage the relationship with the client and all stakeholders
Establish and maintain relationships with third parties/vendors
Create and maintain project documentation – includes Business Requirements Documents and project status
Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.

Qualifications:

College graduate, preferably in the fields of Computer Science or Engineering for technical project managers
Proven working experience (3-5 yrs) as an Application Analyst in the IT industry – specifically in software development
With technical background and working knowledge (or hands-on experience) on software development specializing in web apps, browser extensions, mobile and data analytics – includes experience with Agile (and Waterfall) methodologies
Experience with BPO frontline processes and workflows (i.e. content moderation, hybrid customer support, back office processing, operational KPIs, etc.)
Excellent client-facing and internal communication skills
Excellent written and verbal communication skills
Solid project management and organizational skills including attention to detail and multi-tasking skills
Working knowledge of Microsoft Office, G Suite, MS Project, JIRA, Smartsheet or Visual Studio is a plus

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