HomeData Science JobsTech Mahindra | is Hiring | Process Analyst | BigDataKB.com | 2022-04-05

Tech Mahindra | is Hiring | Process Analyst | BigDataKB.com | 2022-04-05

Job Location: Hyderabad/Secunderabad

Cambridge University Press & Assessment (a global publishing & assessment company based in the UK) has set up India Operations Centre (IOC) at Tech Mahindra’s facility in Hyderabad. The staff based in the IOC work as integrated members of global teams that develop and publish (both in print and digital formats), a wide variety of English Language Teaching (ELT) and Education materials along with Academic books and journals. A wide range of roles (spanning Editorial, Production, Marketing and Supply Chain Fulfillment) are being created and we are currently seeking suitably qualified and experienced team members from publishing as well as non-publishing backgrounds.”

SUMMARY OF POST

  • To work as part of the team in a range of tasks centered around verifying responses entered by candidates on their exam papers.

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KEY ACCOUNTABILITIES AND RESPONSIBILITIES

  • Manually verify responses which the automated digitized marking system is unable to translate within the agreed confidence levels with utmost quality.
  • Qualitative Accuracy agreed to SLA
  • Quantitative Consistent entry to agreed SLA
  • Follow guidelines and trainings imparted while performing duties in the mark verification process.
  • Maintain and follow data and information security guidelines.
  • Report on issues or challenges to the reporting manager as soon as possible to avoid errors or delay in submission of the work.
  • Assist teams in all tasks required to complete the project and liaise with other functional groups as required.

PERSON SPECIFICATION

  • Relevant University degree
  • Work experience: 0 – 1 year in data processing, or a similar production environment, with defined quality and performance standards
  • Initial test pass at interview stage

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KNOWLEDGE & EXPERIENCE / PERSONAL ATTRIBUTES

  • High levels of accuracy and attention to detail
  • Able to prioritize workload and meet deadlines
  • Good hand eye coordination
  • Previous experience of data entry
  • Ability to focus on important and repetitive tasks under pressure
  • Strong English verbal and written communication skills (CEFR C1 level for Reading and Writing)
  • Ability to understand hand-written text
  • Proficient keyboard skills
  • Ability to work independently and in teams
  • Flexible and calm can adjust to changing circumstances
  • Must be able to learn, understand, and apply new techniques and work practices
  • Knowledge of MS Office is preferable

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