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Job Location: Chicago, IL
Job Title: Data & Reporting Analytics SME (REMOTE)
With the goal to become more data driven, we are looking for a top-notch analytics and reporting person that has demonstrated the ability to:
- Write complex SQL queries
- Acquire, aggregate, and format data from multiple sources
- Data analysis to draw conclusions
- Create impressive visualization to tell a story
Strong experience with:
- SQL
- Snowflake Data Warehouse
- PowerBI
- ServiceNow (a plus)
Additional Skills
- Can work with all levels of Management (including Executives)
- Can operate independently and able to make recommendations
- Experience in Lending (i.e., Personal, Mortgage, Credit Card)
- Central or East Coast available working time
Example of work to be produced:
Total cost of an Incident – during the time of an outage:
- How much potential revenue was lost?
- How much expense (salary of resources needed to address the outage)?
- How much to fix the problem?
Official Job Description – REMOTE Technology Data & Reporting Analyst
We are growing! We are currently seeking an experienced Technology Data & Reporting Analyst to join our Technology organization. This position will report to the Vice President of Technology Data Analytics and Reporting responsible for analyzing data, making observations & recommendations, and providing quality Key Performance Indicator (KPI), trending, metrics, and Management reporting to the Organization. Must be self-motivated, organized, and have great attention to detail.
Responsibilities:
- Partner with Technology peers to identify key metrics that will effectively measure & communicate Technology performance and increase business value.
- Extract, filter, and aggregate data through tools, queries, and programming languages.
- Ensure data is captured, models are built, metrics are computed, and charts/dashboards are available in real time. Present data from various perspectives / slices / categories.
- Develop visualization of analysis in formats such as tables, charts, graphs, heat maps and other report types.
- Utilize business intelligence and data visualization software to create reports and presentations for key stakeholders. These reports must be engaging, clear, concise, and tailored in such a manner that will suit and appeal to the audience at hand.
- Identify correlations, patterns, and trends in disparate data sources.
- Organize and transform data into comprehensible structures.
- Perform statistical analysis.
- Solve challenging analytical problems.
- Define requirements for other development & technology teams to fulfill (such as capturing additional data in logs / databases / warehouses) in order to make new data available for analysis & reporting.
- Identify questions to be answered and define appropriate analytics models. Prepare relevant data sources for analysis.
- Decompose high level business needs into functional needs by understanding the problem and determining data needs.
- Communicate results to managers and provide suggestions based on findings
- Set high standards for self and others. Drive for measurable results.
- Maintain a professional demeanor, even during challenging times.
- Build strong relationships and partnerships with leaders and staff members from other teams inside and outside of Technology.
Basic Qualifications
- Bachelor’ s degree or higher in any of Data Science, Math, Statistics, Computer Science, Information Technology, or related field.
- 2+ years of work experience with data analytics or data science
- Must be skilled in the use of SQL, able to write queries.
- Must be proficient in the workings of data technologies.
- Extensive experience working with business intelligence and data visualization tools.
- Industry experience solving business problems through application of innovative data and analytics approaches and emerging technologies.
- Familiarity with data structures, big-data concepts, cloud computing, open-source tools and optimization techniques.
- Proven ability to produce clear, concise, engaging and polished presentations & reports to all levels of the organization.
- Strong working knowledge with Microsoft Office products and Office365 tools (Excel, PowerPoint, Word).
- Advanced knowledge PowerBI
- Working knowledge of ServiceNow IT Service Management (ITSM) Application.
- Extreme attention to detail.
- Ability to take initiative and work independently while demonstrating strong teamwork.
- Must be able to work in a fast-paced environment, manage time and priorities under pressure and meet deadlines.
- Outstanding communication skills.
- Strong problem solver.
- Creative thought leader.
- Analytical mindset and ability to grasp complex topics.
- Effective facilitator.
- Basic understanding of applications and infrastructure technologies.
- Ability to multi-task with multiple priorities.
- Ability to work cross-functionally.
- Ability to establish and maintain positive customer and team member relationships.
- Ability to lead and influence change.
- Proven experience creating real time dashboards.
Preferred Qualifications
- 1+ years of work experience within the Financial Services sector.
- Thorough understanding of ITIL/ITSM processes / ITIL v3 or v4 Foundations Certification.
- Working knowledge of Snowflake or similar data warehouse architecture.
- Experience in business intelligence or CX.
- Experience in operations research, data science, machine learning, or deep learning.
- Experience with time series forecasting or anomaly detection.
- Experience with CI/CD, alerting, or MLOps.
Required Skills: Power BI SQL Snowflake data warehouse
Basic Qualification:
Additional Skills:
Background Check: Yes
Drug Screen: Yes
Notes: Only open to W2 candidates at this point. CST/EST highly preferred
Selling points for candidate:
Project Verification Info:
Candidate must be your W2 Employee: No
Exclusive to Apex: No
Face to face interview required: No
Candidate must be local: No
Candidate must be authorized to work without sponsorship: No
Interview times set:: No
Type of project: Administration/Support
Master Job Title: Reporting Analyst
Branch Code: Chicago
Job Type: Full-time
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