Job Location: Bengaluru
As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.
How You’ll Make an Impact:
The Data Operations Analyst is responsible for data collection and integration initiatives. This role will work directly with the Segmentation & Analytics team to validate, augment and enter data into our CRM system.
Key Responsibilities:
- Map contacts identified from data capture platforms to the appropriate account in the CRM system (Salesforce.com)
- Review and route qualified leads to Sales members. Research accounts when additional information is required
- Use internal and external data resources to conduct research on contacts to help drive the quality of new leads and sales opportunities
- Establish measurable criteria to ensure desired results are acquired and provide the team with updates via tracking reports reflective of Key Performance Indicators in line with set priorities and timing targets.
- Maintain data health by regularly auditing database to ensure minimum required information is up to date
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Qualifications & Responsibilities:
- Ability to work independently and as a member of a cross-functional team
- Strong willingness to learn, be mentored and improve
- Actively work on process improvement to streamline existing processes. Exercise independent judgment to evaluate, review and provide recommendations for appropriate action.
- Must have excellent organizational skills with demonstrated ability to prioritize own work, such as multiple projects and assignments
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Non-Negotiable:
- Bachelor’s degree in Analytics, Computer Science, or related field experience and/or equivalent combination of education and experience.
- 1-3 years experience working in a database related role
- Experience using Salesforce.com CRM
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At Thermo Fisher Scientific, each one of our 100,000 extraordinary minds has a unique story to tell. Join us and contribute to our singular mission—enabling our customers to make the world healthier, cleaner and safer.
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
Accessibility/Disability Access
Job Seekers with a Disability: Thermo Fisher Scientific offers accessibility service for job seekers requiring accommodations in the job application process. For example, this may include individuals requiring assistance because of hearing, vision, mobility, or cognitive impairments. If you are a job seeker with a disability, or assisting a person with a disability, and require accessibility assistance or an accommodation to apply for one of our jobs, please submit a request by telephone at 1-855-471-2255*. Please include your contact information and specific details about your required accommodation to support you during the job application process.
- This telephone line is reserved solely for job seekers with disabilities requiring accessibility assistance or accommodation in the job application process. Messages left for other purposes, such as not being able to get into the career website, following up on an application, or other non-disability-related technical issues will not receive a response.
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