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Job Location: Bengaluru
Job Title: Oracle CPQ System Analyst
Job Location: Bangalore
About Company:
Thermo Fisher Scientific Inc. is the world leader in serving science, with revenues of more than $40 billion and approximately 100,000 employees globally. Our mission is to enable our customers to make the world healthier, cleaner and safer. We help our customers accelerate life sciences research, solve complex analytical challenges, improve patient diagnostics, deliver medicines to market and increase laboratory productivity.
Through our premier brands – Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific and Unity Lab Services – we offer an unmatched combination of innovative technologies, purchasing convenience and comprehensive services.
About Team: The Enterprise Technology & Operations (ETO) team partners with the business and other IT groups to define, manage, test, validate and deliver the strategic direction and operational performance of Enterprise Applications and Systems for Thermo Fisher Scientific.
Our enterprise applications manage business critical activities like order taking and fulfillment, manufacturing, managing new product development and launch, sales and customer management, data and document management, and business insights.
Role & Responsibilities
The Oracle CPQ Analyst will provide support for our Oracle Big Machines CPQ implementations, including technical, functional, data analysis and operational tasks. We are looking for a candidate who has in-depth technical hands on experience in the Oracle CPQ platform, and preferably, exposure to the salesforce.com platform. He/she must possess good interpersonal skills as he/she will work with business users, management, and IT personnel.
Below are some of the significant areas where the candidate is expected to deliver on, (but not limited to the below list altogether) –
Work with business users to understand and document their business processes and requirements.
Understand the current implementation and architecture of Thermofisher’s Oracle Big Machines CPQ, including platform configuration and processes integrated with salesforce.com.
Perform mapping/gapping based on the requirements and Oracle Big Machines platform features, keeping in mind the existing implementation of CPQ.
Configure working prototypes in a development sandbox if required, and validate and refine prototypes.
Document the functional design / technical design and solution design approaches clearly.
Highlight the benefits of recommended approaches and any business process improvements from the suggested solutions.
Conduct meetings with business users and IT personnel, and publish status and progress reports. During projects, clearly communicate project task status to key stakeholders.
Work with cross functional IT personnel to highlight any changes needed in the current implementation to achieve business requirements.
Drive the Impact Analysis meetings and provide the detailed report.
Assist with release planning and execution.
Plan, schedule and implement the Oracle Upgrade program to ensure minimal impact to end users.
Trouble shoot issues in the CPQ environment and in related integrations.
Must have a strong understanding of sales processes.
Must have excellent written and verbal communication skills.
Demonstrated organizational skills and detail orientation with ability to multi-task in a fast-paced environment.
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Candidate Requirement:
Education:-
BS or MS degree in Business Administration, Information Systems, Engineering or a related field.
Skillset :-
In Depth knowledge of Oracle Big Machines platform. The ideal candidate will have at least 5-7 years of overall experience on the Oracle Big Machines CPQ platform.
Good knowledge of Oracle Big Machines platform features, setups and technology including BML and BMQL. Programming experience with BML is a must.
Strong understanding of sales processes like opportunities, CPQ quoting, BM commerce, model configurations, pricing, discounting, promotions, approval matrix, and sales orders.
Good understanding of the Big Machines data model, data architecture, and data management, and familiar with integrations with other systems like salesforce.com.
Must be a confident self-starter individual who can completely own the delivery of high value work products.
Ability to clearly understand business requirements and convert them into a functional design, and to collaborate with business analysts and users to define solution approaches.
Nice-to-have: Knowledge of Big Machines CPQ implementation in a salesforce.com environment via managed packages.
In-depth understanding of the capabilities and constraints of the Big Machines platform.
Ability to communicate effectively with business users, management, and team members.
Planning and analytical skills as well as the ability to communicate ideas and plans verbally and in writing.
Strong problem solving skills.
Oracle Big Machines certifications. Optionally, Salesforce.com certifications (preferred)
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