Job Location: Poona
Data Analysis, Nuveen
The Data Analysis Nuveen job supports the organizations global customer relationship management (CRM) technology. This job is responsible for assisting the organizations global distribution teams by addressing user requests, enhancing user experience, and maintaining data integrity of the platform. While working under close supervision, this job assists in the implementation of business processes and improvements that drive customer satisfaction and reduce risk. This position is also responsible for collecting data sources and monitoring data quality to meet information system needs and requirements.
The Data Analysis Nuveen job supports the organizations global customer relationship management (CRM) technology. This job is responsible for assisting the organizations global distribution teams by addressing user requests, enhancing user experience, and maintaining data integrity of the platform. While working under close supervision, this job assists in the implementation of business processes and improvements that drive customer satisfaction and reduce risk. This position is also responsible for collecting data sources and monitoring data quality to meet information system needs and requirements.
Key Responsibilities and Duties
- Coordinates with business and technology teams ascertaining system requirements, such as program functions, output requirements, input data acquisition, execution of users acceptance and may coordinate testing, and system techniques and controls.
- Assists in compiling and maintaining sales and marketing statistics and tracks programs to evaluate effectiveness.
- Maintains data within the customer relationship management (CRM) technology to ensure data adheres to data standards.
- Supports implementation of data quality processes and ensures sign off on data-related changes.
- Participates in data validation and cleaning to ensure the quality and integrity of data.
- Assists information technology (IT) partners with designing and documenting solutions to bridge the gaps, and provides detailed business requirements to change salesforce.com to customer relationship management (CRM) technology.
- Documents and maintains test plans to assess business processes.
- Supports technical architects on design decisions, both within the CRM technology itself and other connected applications.
Educational Requirements
- University (Degree) Preferred
Work Experience
- No Experience Required
Physical Requirements
- Physical Requirements: Sedentary Work
Career Level
5IC
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Company Overview
TIAA GBS India was established in 2016 with a mission to tap into a vast pool of talent, reduce risk by insourcing key platforms and processes, as well as contribute to innovation with a focus on enhancing our technology stack. TIAA GBS India is focused on building a scalable and sustainable organization , with a focus on technology , operations and expanding into the shared services business space.
Working closely with our U.S. colleagues and other partners, our goal is to reduce risk, improve the efficiency of our technology and processes and develop innovative ideas to increase throughput and productivity.
We are an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other protected status.
Accessibility Support
TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities.
If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team:
Phone: (800) 842-2755
Email:
accessibility.support@tiaa.org
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