Job Location: Gurugram
About TMF Group
TMF Group helps its clients operate internationally and ‘belong’ wherever they are in the world. Our work includes helping companies of all sizes with business services such as HR and payroll, accounting and tax, corporate secretarial, global governance and administration and fiduciary services for structured finance, private equity and real estate investments.
TMF India is a Great Place to Work, ISO & ISAE certified organization.
Job Purpose
Analyse, design and improve our processes and digital solutions
- Conduct workshops with key stakeholders to understand user needs and identifiy process gaps vs global standards
- Perform in-depth analysis of business data to derive insights and propose process design improvements
Generate end to end business analysis documentation, ensuring on time & high-quality delivery
- Create process maps and business requirement document which identifying how we deliver services to our clients in the most efficient way
- Create and update business analysis and /project documentation (requirements, use cases, UAT, project updates, etc)
- Identify & document automation (RPA) opportunities, preparing them for development
Utilise Agile techniques to set-up, configure & test our workflow technology in new offices
- Configure our workflow tool to turn business requirements in to digital flows
- Manipulate complex data for upload into the tool
- Support the business through user testing, providing expert guidane on the tool and processes
Support and train users to embrace digital solutions and embed a continuous improvement cycle
- Provide on-site and remote training to end users on the tool, building capability within the business
- Provide support to end users to solve problems through a hypercare period
- Identify and document improvement opportunities, creating a product improvement backlog for future enhancement
- Be a champion of our new operating model.
Experience:
- 8-12 years of Business Analysis experience within a leading management consultancy or equivalent
- 5+ years leading IT/ automation/ transformational projects working in a SCRUM/Agile environment and partnering with a Development team
- Leading cross-functional team discussions and engage with key users and vendors
- Strong communication skills
Technical expertise:
- 5+ years IT related experience gathering and documenting business requirements for business process management, workflow or RPA solutions
- Using analytical and problem solving skills
Qualifications:
- Degree in Computer Science preferable
- Business Process Management, Lean / Six Sigma certification is a plus
What’s in it for you?
Pathways for career development
- Work with colleagues and clients around the world on interesting and challenging work.
- We provide internal career opportunities, so you can take your career further within TMF.
- Continuous development is supported through global learning opportunities from the TMF Business Academy.
Making an impact
- You’ll be helping us to make the world a simpler place to do business for our clients.
- Through our corporate social responsibility program, you’ll also be making a difference in the communities where we work.
A supportive environment
- Strong feedback culture to help build an engaging workplace.
- Our inclusive work environment allows you to work from our offices around the world, as well as from home, helping you find the right work-life balance to perform at your best.
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