Job Location: Bangalore/Bengaluru
Description:
The ISG Research Analyst supports dedicated research studies aligned to BPO/ITO services industry verticals such as Retail, CPG or technology topics such as Mainframes/Containers, IOT/SDN service. The candidate is expected to develop expertise in that area and track all inquiries. The Analyst is expected to conduct secondary research on specific companies for benchmarking assessment, create service provider profiles, track competitive landscape, and market trends. Another key dimension of the role will be to work with databases on outsourcing contracts and allied areas. This will require strong excel and analytical skills.
The candidate will have significant ITO or BPO research experience, strong English writing and speaking skills, extensive experience in performing secondary research, and exceptional organizational skills. Quantitative research, familiarity with primary research technique and exposure to financial analysis is a plus.
Responsibilities:
- Successful execution of secondary research on multi-regional IPL studies
- Work on custom research engagements with sole ownership, high accuracy, and timely delivery
- Work on engagements that include service provider profile preparation, technology, and outsourcing trends
- Data analysis and charting
- Support lead analysts with writing service provider profiles
- Deliver on ad-hoc requests related to study, competitive intelligence
- Ability to meet deadlines and deliver results with minimum supervision
- Excellent time management skills and ability to juggle multiple projects with aggressive deadlines
Skills Required:
- 3 to 6 years of research experience preferably in outsourcing, captives, BPO, Technology and IT.
- Experience working on databases like
- etc.
- Ability to locate and procure information from established and original sources, especially senior client facing executives.
- Ability to extract meaningful information and formulate a point of view based on interviewing internal and external experts, analyzing available data and filling gaps with secondary research
- Excellent secondary research skills and analytical acumen
- Ability to analyze quantitative and/or qualitative data to identify relevant findings. Exceptional writing, communication, and presentation skills.
- Advanced Excel skills and power-point skills
- Must be highly skilled in time management to facilitate involvement in multiple projects.
- Must have excellent teamwork skills as well as be self-directed. Must have the ability to work independently and manage communications with senior executives.
- Ability to work on a flexible schedule, collaborating with both US and European regions. Might occasionally require long work hours.
Education level and experience:
- Engineering degree from recognized institutes preferably with MBA
- Overall good academic track-record
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