Job Location: Wilson, NC
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Regular or Temporary:
Regular
Language Fluency: English (Required)
Work Shift:
1st shift (United States of America)
Please review the following job description:
JOB SUMMARY
Assist in developing and implementing business unit projects and strategies. Resolve day-to-day needs of assigned business unit, with focus on the analysis of internal systems, procedures or processes. Prepare reports for managers, contribute to recommendations in making strategic and operational business decisions. Technical resource of assigned system(s).
ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
1. Support Dealer Retail Services, Direct to Consumer, Small Business, Wealth and Premier Portfolios.
2. Support processes that manage risk for complex regulatory and compliance processes on behalf of the Community Bank.
3. Assist in managing the development and implementation of strategic initiatives within the team. Provide input to support planning and prioritization of business systems related activities.
4. Act as a subject matter expert for inter-departmental projects and to assist with teammate escalated issues.
5. Lead project-oriented work efforts of problem identification and resolution, performance, productivity improvement, quality enhancements, training and delivery.
6. Coordinate system(s) or program implementation, develop and test any training as a result of conclusions reached in project-related activities or policy change.
7. Gather data, create and maintain data in order to compile and prepare reports, graphs, and charts to help establish procedures and quality control standards.
8. Coordinate review of and updates to procedures to meet business unit changes, to insure compliance with policies and government regulations.
9. Develop and maintain a professional relationship with vendor(s) supporting assigned system(s)
10. Coordinate business unit changes with internal and external business partners, to ensure continuity throughout the department.
QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Bachelor’s degree or equivalent education, training and work-related experience.
2. Four years of banking experience.
3. Excellent knowledge and understanding of technical problems and solutions in relation to the of assigned line of business
4. Proficient in basic computer applications such as MicroSoft Office software products
5. Excellent verbal and written communication skills
6. Ability to work and think independently
7. Willingness to support change initiatives and process improvements
8. Strong analytical ability
9. Ability to travel, greater than 10%
Preferred Qualifications:
1. Master’s degree in business, information systems management or equivalent education, training and work-related experience.
2. Experience in project management and system implementation
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