Job Location: Los Angeles, CA
Under the supervision of the Manager of Institutional Research and Data Analytics, assists the Graduate Division in maintaining and analyzing the data and systems necessary to make sound administrative and academic decisions related to graduate education at the University. Incumbent performs user and data-driven research to make recommendations to enhance business processes, workflow, policy, and systems impacting graduate education at the University. Responsibilities include: conducting data analysis to support various functions of the Graduate Division; assisting in the design and implementation of research into issues affecting graduate education at the University; collaborating with and providing user training for other staff to produce reports on aspects of graduate education; reviewing data prior to loading into database and verifying it for accuracy. Also responds to requests from campus departments, Office of the Chancellor, UCOP and other organizations for reports and information relevant to graduate academic planning & research.
Percentage of Time:
100
Shift Start:
8:00 am
Shift End:
5:00 pm
Qualifications for Position
24
Records
Qualifications
Required/Preferred
1. Expertise in qualitative and quantitative research methodology, especially as it relates to higher education and graduate student development settings.
Required
2. Extensive training and experience in complex data analysis, documentation and data modeling.
Required
3. Skill in writing analytical and technical reports.
Required
4. Working knowledge and experience building and using web-based data dashboards and visualizations such as Tableau.
Required
5. Ability to analyze data, evaluate programs and procedures, interpret information in order to convey consequences and recommend courses of action.
Required
6. Strong set of broad technical skills and expertise with data management software and other comparable software to analyze, organize and present data.
Required
7. Demonstrated working knowledge of SQL (structured query language), knowledge of relational database management systems and designing technology-driven solutions for administrative and research issues.
Required
8. Skill in designing and implementing surveys.
Preferred
9. Ability to work effectively, collaboratively, and maintain cooperative working relationships with a diverse body of staff, faculty and administrators and to communicate and coordinate activities with IT staff on a regular basis.
Required
10. Ability to speak formally and informally by making prepared and extemporaneous presentations to individuals and groups in order to provide information, explain procedures and persuade others; ability to communicate information in a clear, concise manner to faculty, staff and agencies within and outside the University.
Required
11. Skill in designing and representing statistical data on graphs, tables, charts and reports and the ability to compile data and design highly accurate, detailed, and accessible reports; ability to comprehend and interpret information from various forms of graphical data.
Required
12. Ability to assist with the communication of data and service needs to campus units and external vendors.
Required
13. Skills in analyzing problems or goals to define the problem or objective, identify relevant concerns, recognize alternatives and their implications, propose solutions, and take appropriate action.
Required
14. Skill in setting priorities which accurately reflect the relative importance of job responsibilities and demonstrated ability to work both independently and in a team-oriented environment and follow through on assignments with minimal direction and to independently prioritize work. Ability to work productively and to organize multiple tasks in situations with conflicting demands and deadlines.
Required
15. Interpersonal skills to interact diplomatically and effectively under pressure with graduate students, faculty and staff; ability to work with persons from a variety of social, cultural, and educational backgrounds.
Required
16. Skills to communicate information clearly, orally and in writing to a wide variety of people individually and in groups. Excellent writing, proofreading, and editing skills to compose and edit correspondence and official University documents.
Required
17. Demonstrated ability to handle sensitive, confidential information and requests.
Required
18. Skill in working with a high level of detail in policy, procedures, documents and data files.
Required
19. Ability to organize effective record keeping and information retrieval systems to optimize efficiency and to minimize duplication of effort.
Required
20. Demonstrated skills to organize and manage projects effectively to meet goals; ability to identify and coordinate the required resources to advance projects effectively.
Required
21. Bachelor’s degree in related area and / or equivalent experience / training.
Required
22. In depth working knowledge of SPSS or other statistical software.
Can be trained
23. Knowledge of web-based analytic systems (including Google Analytics), web analytics concepts, techniques and applications.
Can be trained
24. Ability to work in-person occasional evenings and weekends.
Required
Additional Posting Information
Bargaining Unit:
99-Policy Covered
Application Deadline:
10-26-2022
External Posting Date:
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