Job Location: Columbia, MD
This is a new role with the Research Amplification team of the Fire Safety Research Institute (FSRI), an Underwriters Laboratories Research Institute. Reporting to the Director of Research Amplification, the Data Scientist provides dedicated marketing analytics and insights support and is responsible for measuring and analyzing performance of FSRI stakeholder engagement activity to maximize the organization’s effectiveness and efficiency, optimizing return on investment (ROI).
Key responsibilities include managing and evolving the FSRI engagement dashboard, developing a reporting cadence, and reporting on amplification activities through the identification, monitoring and interpretation of KPIs (Key Performance Indicators).
The ideal candidate will be an inquisitive learner with an ability to analyze information from a variety of data sources, identify trends at macro and micro levels and confidently share data-driven findings. Working under the guidance of the Director of Research Amplification and in collaboration with other members of the Research Amplification team and stakeholders across functional areas, the analyst will develop processes and/or systems to assess sentiment and opportunity as well as segment stakeholder for strategic engagement as well as collect, analyze and demonstrate engagement efficiency, effectiveness, lead quality and ROI across demand generation, social media, digital and web, LMS and offline campaigns and tactics. This may involve analysis across a broad range of market segments, industry and service offerings, and engagement initiatives. S/he is able to keep abreast of best practices and industry trends in order to provide continuous calibration of metrics and reporting.
The reporting and recommendations from the Data Scientist will help inform strategies, execution plans and continual process improvements with a keen focus on our ability to attract and grow the value of contacts from the top of the funnel through conversion. This role requires a mix of business acumen and technical expertise, along with the communication and interpersonal skills to build strong relationships across functional roles and organizational groups.
At Underwriters Laboratories, we wake up every day with a common purpose to make the world a safer, more secure and sustainable place. Science is in our DNA; we are endlessly curious and passionate about seeking and speaking the truth. We take delight in knowing that our work makes a meaningful contribution to society, and we are proud that our culture is centered on integrity, collaboration, inclusion and excellence. Underwriters Laboratories stands at the forefront of technological advancement, and we are continually challenged to find new ways to foster innovation and positive change. Satisfying? Yes. Exciting? Absolutely!
Uses advanced mathematical and statistical concepts and theories to collect and analyze data and construct solutions to complex research and stakeholder problems. Performs advanced statistical analysis on experimental or organizational data to identify, validate and quantify trends or patterns based on guidance from research or research amplification leaders. Constructs advanced predictive models, algorithms and probability engines to support data analysis or product functions; verifies model and algorithm effectiveness based on real-world results. Designs experiments and methodologies to generate and collect data for organizational use.
JOB RESPONSIBILITIES
- Identifies what data is available and relevant, including internal and external data sources, leveraging new data collection processes such as sensors, open data, and social media feeds.
- Assists with the definition and development of user-friendly reports and graphics that integrate and convey complex data/information.
- Maintains data catalog(s) to provide key data sources to internal and external stakeholders.
- Conducts data analyses using traditional techniques, complex statistical methods and machine learning. Identifies and adapts open source algorithms to conduct analyses.
- Transforms complex data and results into creative graphs, tables, charts and other graphics to present and/or share the data in a compelling and concise manner.
- Assists with developing programming solutions to conduct data preparation, analysis and visualization in support of statistical modeling, data analytics and interpretation.
- Builds models to explore complex organizational and safety science systems.
- Conducts data validation, statistical analyses, and data mapping.
- Performs other duties as directed.
UL has COVID-19 protocols and policies in place to ensure the safety of our employees, customers and clients. Effective November 1, 2021, the company mandates that employees are vaccinated against COVID-19 as a condition of employment (except where prohibited by law), subject to reasonable accommodation as required by law.
- University Degree (Equivalent to Bachelor’s degree) in Data Science, Mathematics, Statistics, Computer Science or a related discipline plus generally 3-5 years of experience in statistical analysis or data science.
- Solid technical knowledge and experience working with R, SAS, Java or Python programming language.
- Ability to develop solutions to loosely defined business or research problems by leveraging pattern detection over large data sets.
- Strong interpersonal skills with the ability to communicate with technical and nontechnical internal and external stakeholders.
- Ability to organize, analyze and correlate data information including skills in dashboarding.
- Skilled in versioning best practices, i.e. GitHub, Gitlab, Code Commit.
- Excellent time and project management skills
- Willingness to learn and research new concepts and technologies in quick Proof of Concepts
- Mission For Underwriters Laboratories, corporate and social responsibility isn’t new. Making the world a safer, more secure and sustainable place has been our business model for the last 128 years and is deeply ingrained in everything we do.
- People Ask any Underwriters Laboratories employee what they love most about working here, and you’ll almost always hear, “the people.” Going beyond what is possible is the standard at Underwriters Laboratories. We’re able to deliver the best because we employ the best.
- Interesting work Every day is different for us here as we eagerly anticipate the next innovation that our customers’ create. We’re inspired to take on the challenge that will transform how people live, work and play. And as a global company, in many roles, you will get international experience working with colleagues around the world.
- Grow & achieve We learn, work and grow together with targeted development, reward and recognition programs as well as our very own UL University that offers extensive training programs for employees at all stages, including a technical training track for applicable roles.
- Total Rewards All employees at Underwriters Laboratories are eligible for bonus compensation. Underwriters Laboratories offers a generous 401k matching structure of up to 5% of eligible pay. Additionally, we invest an additional 4% into your retirement saving fund after your first year of continuous employment. We provide Healthcare Reimbursement Accounts and Health Savings Accounts that Underwriters Laboratories contributes to twice per year! Depending on your role, you can work with your manager on flexible working arrangements. We also provide employees with paid time off including vacation, holiday, sick and volunteer time off.
Underwriters Laboratories Inc. is a nonprofit organization dedicated to advancing safety science research through the discovery and application of scientific knowledge. We conduct rigorous independent research and analyze safety data, convene experts worldwide to address risks, share knowledge through safety education and public outreach initiatives, and develop standards to guide safe commercialization of evolving technologies. We foster communities of safety, from grassroots initiatives for neighborhoods to summits of world leaders. Our organization employs collaborative and scientific approaches with partners and stakeholders to drive innovation and progress toward improving safety, security, and sustainability, ultimately enhancing societal well-being.
Our wholly owned subsidiary, UL Inc., advances our shared public safety mission. We fund our work through grants, the licensing of standards documents and the business activities of UL Inc., which conducts testing, verification and certification, and provides training and advisory services, along with data-driven reporting and decision-making tools for customers around the world.
To learn more, visit UL.org.
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