Job Location: Bangalore
Uniphore is the global leader in Conversational Automation. Every day, billions of conversations take place across industries — customer service, sales, HR, education and more. Whether they are human to human, human to machine or machine to machine, conversations are at the heart of everything we do, and the new currency of the enterprise.
At Uniphore, we believe companies that best understand and act on those conversations will win. We have built the most comprehensive and powerful conversational automation platform that combines conversational AI, workflow automation, and RPA (Robotic Process Automation) with a business user-friendly-UX (User Experience) in a single integrated platform to transform and democratize customer experiences across industries.
Job brief
We are looking for a Natural Language Processing Engineer to help us improve our NLP products and create new NLP applications.
NLP Engineer responsibilities include transforming natural language data into useful features using NLP techniques to feed classification algorithms. To succeed in this role, you should possess outstanding skills in statistical analysis, machine learning methods and text representation techniques.
Your ultimate goal is to develop efficient self-learning NLP applications in production.
This Role will support all Uniphore products in designing and developing NLP applications, training & evaluating models,
Responsibilities
- Study and transform data science prototypes
- Design NLP tools and applications that help measure and diagnose performance issues
- Select appropriate annotated datasets for Supervised Learning methods
- Use effective text representations to transform natural language into useful features
- Train the developed model and run evaluation experiments
- Perform statistical analysis of results and refine models
- Extend ML libraries and frameworks to apply in NLP tasks
- Explore fine-tuning methods for supervised learning
- Remain updated in the rapidly changing field of machine learning
Requirements
- 3+ years of Proven experience as an NLP Engineer or similar role
- Understanding of NLP techniques for text representation, semantic extraction techniques, data structures and modeling
- Ability to effectively design software architecture
- Deep understanding of text representation techniques (such as n-grams, bag of words, embeddings etc.) and statistics and classification algorithms
- Knowledge of Python, Java and R
- Ability to write robust and testable code
- Experience with machine learning frameworks (like Keras or PyTorch)
- Experience applying NLP to a language other than English is a plus
- Strong communication skills
- An analytical mind with problem-solving abilities
- Degree in Computer Science, Mathematics, Computational Linguistics or similar field
Uniphore is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.
For more information on how Uniphore delivers business value using Conversational Service Automation, please visit www.uniphore.com
Submit CV To All Data Science Job Consultants Across India For Free
🔍 Explore All Related ITSM Jobs Below! 🚀
✅ Select your preferred “Job Category” in the Job Category Filter 🎯
🔎 Hit “Search” to find matching jobs 🔥
➕ Click the “+” icon that appears just before the company name to see the Job Detail & Apply Link 📝💼
Leave a Reply