Job Location: Gurgaon
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Technical Operations/Maintenance
Technical Operations includes the maintenance, and overhaul of our aircraft. This includes aircraft maintenance technicians, engineers, planners, ground equipment and facilities teams, supply chain teams and more.
Job overview and responsibilities
The Technical Operations Data Analytics team is looking for a passionate Senior Analyst to turn data into information and information into insight to drive business decisions. The group strives to get the right work done on the right aircraft at the right location at the right time. To do this, we partner with business owners to pursue analytical opportunities within maintenance planning, supply chain, aircraft health monitoring, aircraft engineering, maintenance execution, and maintenance programs, among other areas. We are seeking creative, driven, and detail-oriented individuals who enjoy tackling complex problems quantitatively. Individuals who have a desire to improve the performance of United’s fleet and maintenance operation are encouraged to apply. This role requires not only analytics skills, but also strategic thinking and strong internal/external client relationships.
- Continuously interface with business groups throughout Tech Ops to understand organizational needs and design solutions
- Design meaningful metrics that indicate operational health and inform operational decisions
- Curate tables and views that serve as the “single source of truth” for United’s Tech Ops data
- Develop statistical models to improve forecasts, labor productivity, operational metrics, financial performance, etc.
- Prepare and deliver presentations on operational performance to organizational leaders
- Encourage development and sharing of internal best practices and foster collaboration with internal and external teams
This position is offered on local terms and conditions. Expatriate assignments and sponsorship for employment visas, even on a time-limited visa status, will not be awarded.
Required
- Bachelor’s degree in a quantitative field like Math, Statistics, Operations Research, Computer Science, Engineering, or 4 years of relevant work experience
- At least 4 years of experience in analytics required
- Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
- Understanding of data structures, relationships, and efficient transformations
- Knowledge and application of statistical modelling to create analytical solutions
- Familiarity with writing complex queries and procedures using both traditional and modern technologies/languages (i.e. SQL, Python, Spark, etc.)
- Exposure to statistical and analytical methods
- Must be legally authorized to work in India for any employer without sponsorship
- Must be fluent in English (written and spoken)
- Successful completion of interview required to meet job qualification
- Reliable, punctual attendance is an essential function of the position
Preferred
- Master’s Degree in a quantitative field preferred
- Airline experience or knowledge of airline operations preferred
- Familiarity with various parts of the data ecosystem (acquisition, engineering, storage, management, analysis, visualization, and deployment) preferred
- Data visualization skills using one or more reporting tools (i.e. Spotfire, Tableau, ggplot2, etc.) to produce meaningful, elegant dashboards
Equal Opportunity Employer – Minorities/Women/Veterans/Disabled/LGBT
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