Job Location: Minnetonka, MN
The role of Enterprise Performance & Insights team is to elevate insights and analytics from performance metrics focused on channels and initiatives to a model that provides a more comprehensive, holistic understanding of our audiences and drives strategy and capability evolution.
The Enterprise Performance & Insights analyst is responsible for supporting the delivery of performance insights through a blend of quantitative and qualitative analyses. This role advances the analytics and reporting needs of Enterprise Communications in addition to various stakeholders within UnitedHealth Group Communications by leveraging tools such as Excel, Adobe Analytics, Google Analytics, Email Delivery Platforms and DOMO.
This position is critical as the team looks to scale capabilities and offer support across the organization.
Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that’s improving the lives of millions. Here, innovation isn’t about another gadget, it’s about making health care data available wherever and whenever people need it, safely and reliably. There’s no room for error. Join us and start doing your life’s best work.(sm)
Primary Responsibilities:
- Actively supports ongoing monitoring of communications performance and environmental insights through a variety of forums to form a baseline knowledge of performance articulation, used to drive analysis, insights, and recommendations for key partners and stakeholders
- Utilizes and advances natural language processing/text analytics practices to compile more accurate and streamlined employee listening and sentiment reports
- Supports the development and adoption of on-demand integrated reporting & analysis
- Advances MBO reporting capabilities through complex data analyses and machine learning
- Develops and implements effective/strategic Smartsheet solutions to define process and lead activities including analyzing, reviewing and governing information for operational and business planning
- Provides support of phased migration from current analytics model to Ecosystem Analytics and begin migration from Domo dashboards to PowerBI
- Executes deliverables utilizing Domo, Adobe, Excel, Qualtrics, Brandwatch, LexisNexis, etc.
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
- Bachelor’s degree or 2+ years of analytics experience
- Must be eligible to work in the U.S. without company sponsorship, now or in the future, for employment-based work authorization (F-1 students with practical training and candidates requiring H-1Bs, TNs, etc. will not be considered)
- Full COVID-19 vaccination is an essential job function of this role. Candidates located in states that mandate COVID-19 booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation.
Preferred Qualifications:
- Bachelor’s degree or equivalent work experience
- Analytic and problem-solving experience
- Solid written and verbal presentation skills
- Experience in conducting data analytics
- Flexible pivoting priorities with short notice
- Be able to work independently with minimal supervision
- Proven ability to manage own workflow, prioritize and meet deadlines
To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment
Careers with Optum. Here’s the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world’s large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life’s best work.(sm)
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug – free workplace. Candidates are required to pass a drug test before beginning employment.
#RPO, #YELLOW
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