Job Location: Dallas, TX
You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.
Working in Operations at UnitedHealth Group is one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life’s best work.SM
The Employer Installation Specialist is responsible for the installation of assigned accounts, including, but not limited to: structure building, and billing set up, structure revisions, researching & resolving structure issues, database loading, and preparation of plan materials such as administrative documents and customer education materials. Positions are responsible for overall employer contract loading using various databases and/or source documents. May research installation issues & develop customer specific resolutions. May include auditing contract loads for adherence to quality measures and reporting standards.
This position is full-time. Employees are required to work our normal business hours of 7:00am – 5:00pm CST. It may be necessary, given the business need, to work occasional overtime or weekends.
- All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.
Primary Responsibilities:
- Prepare plan materials such as administrative documents and customer education materials
- Analyze and code state-approved forms
- Research and resolve structure issues
- Conduct database loading
- Maintain acceptable and appropriate quality levels and production turnaround times
- Assist with the development of process improvements for the department
- Use test cases to ensure proper coding and deploying effective products
- Interact with our Product Business Analysts and internal customers
- Provide support to external customers and team members
- Serve as a resource to business partners and co-workers
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
- High School Diploma / GED (or higher)
- 1+ years of Business Analysis experience
- Experience using Microsoft Excel for data entry, creating new presentable documents
- Proficiency with computer and Windows PC applications, which includes the ability to learn new and complex computer system applications
Preferred Qualifications:
- Bachelor’s Degree (or higher)
- 1+ years of knowledge of project methodologies
- 2+ years of experience working in the Healthcare Insurance industry
- Experience in XML
- Project coordination experience
- Experience using an existing Microsoft Access database
- Experience acting as a liaison between business and IT teams
- Experience using Microsoft Excel pivot tables, formulas, and macros
- Experience using Microsoft PowerPoint to create new presentations
- Experience writing and executing test plans in either a QA or UAT capacity
- Experience using Microsoft Word for data entry and creating new documents
Telecommuting Requirements:
- Required to have a dedicated work area established that is separated from other living areas and provides information privacy
- Ability to keep all company sensitive documents secure (if applicable)
- Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service
Physical and Work Environment:
- Service center environment with moderate noise level due to Representatives talking, computers, printers, and floor activity
- Frequent speaking, listening using a headset, sitting, use of hands/fingers across keyboard or mouse, handling other objects, long periods working at a computer
UnitedHealth Group requires all new hires and employees to report their COVID-19 vaccination status.
Military & Veterans find your next mission: We know your background and experience is different and we like that. UnitedHealth Group values the skills, experience and dedication that serving in the military demands. In fact, many of the values defined in the service mirror what the UnitedHealth Group culture holds true: Integrity, Compassion, Relationships, Innovation and Performance. Whether you are looking to transition from active duty to a civilian career, or are an experienced veteran or spouse, we want to help guide your career journey. Learn more at https://uhg.hr/transitioning-military
Learn how Teresa, a Senior Quality Analyst, works with military veterans and ensures they receive the best benefits and experience possible. https://uhg.hr/vet
Careers at UnitedHealthcare Employer & Individual. We all want to make a difference with the work we do. Sometimes we’re presented with an opportunity to make a difference on a scale we couldn’t imagine. Here, you get that opportunity every day. As a member of one of our elite teams, you’ll provide the ideas and solutions that help nearly 25 million customers live healthier lives. You’ll help write the next chapter in the history of healthcare. And you’ll find a wealth of open doors and career paths that will take you as far as you want to go. Go further. This is your life’s best work.SM
Colorado, Connecticut or Nevada Residents Only: The salary range for Colorado residents is $21.68 to $38.56. The salary range for Connecticut / Nevada residents is $23.94 to $42.40. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug – free workplace. Candidates are required to pass a drug test before beginning employment.
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