Job Location: Dallas, TX
You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.
Welcome to one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life’s best work.SM
This position is full-time, Monday – Friday. Employees are required to work our normal business hours of 8:00am – 5:00pm. It may be necessary, given the business need, to work occasional overtime or weekends.
- All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.
Primary Responsibilities:
- Collects, validates, and analyzes information on potential customers, develops reports and findings, updates pipeline specifics and maintains system details.
- Contacts customers to request or clarify information, understand prospects, and address questions and concerns on Bind materials, pricing, or proposals.
- Facilitates the collection and analysis of customer information for quotes, proposals, and modeling.
- Oversees the customer calendar and timeline of events/project deliverables, coordinates schedules and meetings, agendas and materials and assists with overall meeting delivery.
- Monitors the proposal and contract negotiation process, documents customer requests, facilitates internal review, discussion, and analysis, and supports communications to the customer.
- Prepares the transfer of new customers to implementation, which includes preparing the transfer package, key deliverables, and communications.
- Analyzes and reviews current sales, results, feedback, and related customer information on an ongoing to as needed basis to determine trends, draw conclusions, interpret findings, and presents results, proposals, and recommendations to management.
- Assists with developing sales or cross-functional project or program objectives, which includes proposed budgets, timelines, materials, personnel, and other project requirements.
- Interprets and applies department policies and procedures and assists with applicable laws, rules, and regulations; ensures compliance and receives guidance within these areas as needed.
- Performs other duties as assigned.
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
- High School Diploma / GED (or higher)
- 1+ years of customer service and related experience
- Proficiency in Microsoft Word (create / edit docs), Microsoft Excel (create / edit spreadsheets), and Microsoft Outlook (email / calendar)
- Ability to work an 8 hour shift between 8:00am – 5:00pm including the flexibility to work occasional overtime per business need
Preferred Qualifications:
- Bachelor’s degree (or higher) in Business Administration or a related field.
- At least two years of experience is preferred
- Health insurance industry experience
Telecommuting Requirements:
- Required to have a dedicated work area established that is separated from other living areas and provides information privacy
- Ability to keep all company sensitive documents secure (if applicable)
- Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service
Soft Skills:
- Ability to communicate effectively and build relationships at all levels of the organization.
- Be flexible, adapt to change.
- Performing professional-level business administration duties in a variety of assigned areas.
- Identify trends and draw conclusions from customer and market information.
- Oversee projects, requirements, and deliverables.
- Understand and communicate basic health insurance information.
- Serve as a team member and the development and management of projects.
- Operate in a both a team and individual contributor environment.
- Interpret, apply, and explain applicable laws, codes, and regulations.
- Prepare functionals reports, correspondence, and other written materials.
- Use initiative and independent judgment within established department guidelines.
UnitedHealth Group requires all new hires and employees to report their COVID-19 vaccination status.
Military & Veterans find your next mission: We know your background and experience is different and we like that. UnitedHealth Group values the skills, experience and dedication that serving in the military demands. In fact, many of the values defined in the service mirror what the UnitedHealth Group culture holds true: Integrity, Compassion, Relationships, Innovation and Performance. Whether you are looking to transition from active duty to a civilian career, or are an experienced veteran or spouse, we want to help guide your career journey. Learn more at https://uhg.hr/transitioning-military
Learn how Teresa, a Senior Quality Analyst, works with military veterans and ensures they receive the best benefits and experience possible. https://uhg.hr/vet
Careers at UnitedHealthcare Employer & Individual. We all want to make a difference with the work we do. Sometimes we’re presented with an opportunity to make a difference on a scale we couldn’t imagine. Here, you get that opportunity every day. As a member of one of our elite teams, you’ll provide the ideas and solutions that help nearly 25 million customers live healthier lives. You’ll help write the next chapter in the history of healthcare. And you’ll find a wealth of open doors and career paths that will take you as far as you want to go. Go further. This is your life’s best work.SM
Colorado, Connecticut, Nevada or New York City Residents Only: The salary range for Colorado residents is $21.68 – $38.56. The salary range for Connecticut / Nevada / New York City residents is $23.94 – $42.40. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug – free workplace. Candidates are required to pass a drug test before beginning employment.
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