Job Location: Basking Ridge, NJ
UnitedHealthcare is a company that’s on the rise. We’re expanding in multiple directions, across borders and, most of all, in the way we think. Here, innovation isn’t about another gadget, it’s about transforming the health care industry. Ready to make a difference? Make yourself at home with us and start doing your life’s best work.(sm)
This is your opportunity to translate business value to technical teams and simultaneously act as a technical consultant to business teams. The Capability Analyst works closely with business stakeholders to identify requirements and advise the business on best systematic practices for small and large projects with cross functional impact. The Capability Analyst also works closely with Solution Analysts, Developers, and Solution Architects to better understand how related systems/solutions work to ensure documented requirements are met. This role works within an Agile work stream on projects related to improving PCP recommendations for our members.
You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.
Primary Responsibilities:
- Act as a Subject Matter Expert for PCP recommendation processes
- Lead end to end requirements gathering sessions to assess, interpret, and analyze customer needs and requirements
- Understand and discuss the application and implications of changes to process, policies and procedures related to PCP recommendations
- Provide analytical support and expertise needed to translate requirements into solutions
- Facilitate meetings and present documented requirements and complex concepts to customers, business leaders, and technical teams
- Write and document business requirements
- Support application testing and configuration with project teams to ensure solution will meet the business objectives of the requirements
- Solve complex problems and/or conduct complex analysis
- Work with minimal guidance and seek guidance on only complex tasks
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
- High School or Equivalent
- 1+ years with Business Analysis type experience facilitating and documenting requirements or developing standard operating procedures (e.g. process flows, use cases, and/or business requirement documents) gathered from both business and IT counterparts
- 1+ years of healthcare or healthcare insurance experience
- Experience working on multiple projects concurrently
- Intermediate proficiency in MS Office (Word, Excel, PowerPoint, and Visio)
Preferred Qualifications:
- Undergraduate degree or equivalent work-related experience
- 1+ years of experience in querying databases (Select statements and joins)
- 1+ years of experience analyzing large datasets to identify issues using SQL and Excel (Pivot tables, vlookups, data types, etc.)
- Experience with healthcare software products (preferably enrollment and/or provider contract systems)
- Experience communicating with senior leadership teams
- Experience working with all phases of Agile
- Knowledge of FACETS, COSMOS, and/or GPS applications
- Comprehensive knowledge of enrollment/eligibility processes and/or provider data
- Basic understanding of relational databases and SQL
- Excellent written and verbal communication skills, with ability to communicate ideas and analysis in a clear concise fashion to clients, colleagues and senior business leaders
- Ability to communicate clearly in oral and written forms and to effectively present ideas and solutions to technical and non-technical stakeholders
- Ability to communicate diplomatically with colleagues and clients from various functional areas
- Demonstrated ability to manage and prioritize deliverables
- Proven ability to work in a highly virtual and matrixed environment
To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment
Careers with UnitedHealthcare. Let’s talk about opportunity. Start with a Fortune 5 organization that’s serving more than 85 million people already and building the industry’s singular reputation for bold ideas and impeccable execution. Now, add your energy, your passion for excellence, your near-obsession with driving change for the better. Get the picture? UnitedHealthcare is serving employers and individuals, states and communities, military families and veterans where ever they’re found across the globe. We bring them the resources of an industry leader and a commitment to improve their lives that’s second to none. This is no small opportunity. It’s where you can do your life’s best work.(sm)
Colorado, Connecticut or Nevada Residents Only: The salary range for Colorado residents is $54,400 to $97,000. The salary range for Connecticut / Nevada residents is $60,000 to $106,700. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.
*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug – free workplace. Candidates are required to pass a drug test before beginning employment.
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