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Job Location: San Antonio, TX
Purpose of Job We are seeking a talented Business Support Analyst II, to join our Team. This individual will work Remote.
This position supports and enables the business by analyzing and evaluating relevant routine business data, information, metrics, and process to identify opportunities and solutions to business plan development and optimization of business operations. Responsible for supporting key functions and providing recommendations to achieve current and future business strategy needs/objectives.
USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level.
Identifies and manages existing and emerging risks that stem from business activities and the job role.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled.
Follows written risk and compliance policies, standards, and procedures for business activities.
Provides operational support on current processes and supports business operations and management in identifying opportunities and solutions to meet current and future business needs.
Organizes and defines parameters of assigned projects and assembles relevant data for said project(s).
Validates information and interfaces with other departments to include presentations of documented findings, alternatives, and recommended actions.
Gathers information, analyzes data, and trends, identifies root causes, and develops recommendations to improve business operations.
Reviews, validates, and/or analyzes reports that function as a control to existing processes.
Bachelor’s degree: OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree (6yrs total experience in lieu of a degree).
2 years of business support experience in an analyst capacity supporting business planning initiatives and/or operations experience, including: requirement gathering and documentation, operational planning and forecasting, data analytics, or current/future state analysis, in direct support of business planning initiatives and optimization of business operations.
Proficient level experience in a wide variety of systems coordination, process/product review initiatives and the development of management information requirements for related business functions.
State filing experience
Commercial lines insurance experience
Technical skills including proficiency in excel, experience with SharePoint
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this position is: $54,800 – $98,700.
Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.
- Geographical Differential: Geographic pay differential is additional pay provided to eligible employees working in locations where market pay levels are above the national average.
Shift premium will be addressed on an individual basis for applicable roles that are consistently scheduled for non-core hours.
At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning, and continuing education assists employees with their professional goals.
To see details on our outstanding benefits, visit USAA Total Rewards.
Relocation assistance is not available for this position.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.