Valuable Consulting | Jobs | SFCC Business Analyst (BA) (Strictly SFCC platform only) | BigDataKB.com | 02-02-22

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05/04/2022

Job Location: Bangalore/Bengaluru

Opportunity Specific requirements:

– Strong functional knowledge of Salesforce Commerce Cloud Platform.

– The candidate will lead requirements discovery workshops, document detailed business requirements, produce Business Requirements Document, Functional Specifications Document, work with business and IT project managers to prioritize requirements and resolve conflicts.

– Prior knowledge and/or experience of B2C storefront implementation and/or supporting an implementation is a must. – The candidate should possess excellent understanding of Business Manager and how a SFCC B2C storefront functions.

– Knowledge of merchandizing, campaigns & promotions, catalog & product data as it relates to the storefront is preferred.

– The candidate will work with the development team to review suitability of technical design for implementation of business requirements and will work with quality assurance team to help define test cases and test scenarios so that business requirements can be validated effectively. – Strong analytical and effective communication and interpersonal skills required.

Job Responsibilities (General Requirements):

– Work with internal and external teams and communicate with project stakeholders to understand business requirements – Develop and maintain Requirements and Functional Specs document Attend functional requirements reviews ensuring all business requirements are being interpreted correctly

– Apply knowledge of the Agile methodology to project deliverables

– Proficient with essential tools, including but not limited to, Confluence, Jira, MS Visio.

– This professional position requires at least a bachelors degree in computer science, information systems, business or a related field plus experience as a business analyst, systems analyst or technical analyst.

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Public Holiday Support ï¿½ Paris Holidays (Client Holiday) will be followed as public holidays and not India holidays Process & Tools ITSM tool- Service Now ï¿½ Ticketing tool for INC/SR/Change /Problem tickets Inhouse tools intermediate knowledge on ITIL Process & Practices Educational Qualifications Bachelorï¿½s degree or masterï¿½s degree in information/computer technology preferred Key Competencies: 8+yrs of relevant experience in Incident Management / Infrastructure / Application Support Experience of working in a banking environment. Customer service oriented, able to work in a dynamic and fast paced environment Excellent communication, interpersonal and troubleshooting skills Must be self-motivated and directed and demonstrate a keen attention to detail and possess the ability to work autonomously											1	Tools: ITIL, Monitoring Tools, Service Now			No
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