Job Location: Jersey City, NJ
ISO, a Verisk business, has been a leading source of information about property/casualty insurance risk since 1971. For a broad spectrum of commercial and personal lines of insurance, ISO provides statistical, actuarial, underwriting, and claims information and analytics; compliance and fraud identification tools; policy language; information about specific locations; and technical services. ISO serves insurers, reinsurers, agents and brokers, insurance regulators, risk managers, and other participants in the property/casualty insurance marketplace. To learn more about ISO please visit us at: www.verisk.com/iso. We are proud to be a part of the Verisk family of companies!
At the heart of what we do is help clients manage risk. Verisk (Nasdaq: VRSK) provides data and insights to our customers in insurance, energy and the financial services markets so they can make faster and more informed decisions.
Our global team uses AI, machine learning, automation, and other emerging technologies to collect and analyze billions of records. We provide advanced decision-support to prevent credit, lending, and cyber risks. In addition, we monitor and advise companies on complex global matters such as climate change, catastrophes, and geopolitical issues.
But why we do our work is what sets us apart. It stems from a commitment to making the world better, safer and stronger.
It’s the reason Verisk is part of the UN Global Compact sustainability initiative. It’s why we made a commitment to balancing 100 percent of our carbon emissions. It’s the aim of our “returnship” program for experienced professionals rejoining the workforce after time away. And, it’s what drives our annual Innovation Day, where we identify our next first-to-market innovations to solve our customers’ problems.
At its core, Verisk uses data to minimize risk and maximize value. But far bigger, is why we do what we do.
At Verisk you can build an exciting career with meaningful work; create positive and lasting impact on business; and find the support, coaching, and training you need to advance your career. We have received the Great Place to Work® Certification for the fifth consecutive year. We’ve been recognized by Forbes as a World’s Best Employer and a Best Employer for Women, testaments to our culture of engagement and the value we place on an inclusive and diverse workforce. Verisk’s Statement on Racial Equity and Diversity supports our commitment to these values and affecting positive and lasting change in the communities where we live and work.
The Business Analyst, Client Success role will partner with and support our Client Success Consultants as they provide professional client services and support to our industry partners. The role primarily focuses on gathering and analysis of internal and external claims and anti-fraud solution data and helping translate the data for meaningful insights and communication. The role will involve in depth analysis and research of trends, results, and projections. It will be important to develop expertise using our anti-fraud solution suite to assist with creating and maintaining customer and business data, reports and dashboards. This role will also involve assisting with client communications in support of our client success team.
To succeed in this role, you should have a natural curiosity and analytical way of thinking. An ability to work with data and numbers and understand the concepts they represent as well as being able to explain difficult concepts to non-technical users. The successful candidate will have strong communication skills, both written and verbal, to effectively work with our internal team and directly with clients.
About the Day to Day Responsibilities of the Role
Responsibilities & Essential Duties:
- Conduct analysis for internal and external users to gather critical information to gain an understanding to support our clients’ success and needs.
- Provide analysis and utilze current product sourced data to support client solution presales, trials, proofs of concept, value analysis, and stewardship of existing accounts
- Translate business data and analysis, sometimes technical, for internal and external teams, helping to generate an understanding of data insights and results
- Evaluate business processes, anticipating requirements, uncovering areas for improvement, and participating in client pipeline activity for our solutions
- Work closely with managerial staff, the client success group and cross functional teams to ensure solution support and analysis meets business and client needs and requirements
- Effectively communicate insights and plans to cross-functional team members and management.
- Conduct internal and some external meetings and presentations to share ideas and findings.
- Develop a meticulous understanding of Verisk-ISO solutions and services.
- This role may support and create documentation for client product training initiatives
- This role will participate in testing newly developed products, requirements, functionality and features and provide meaningful analysis.
- Prioritizing initiatives based on business needs and requirements
- Completes all responsibilities as outlined on annual Performance Plan.
- Completes all special projects and other duties as assigned.
- Limited travel required
- Must be able to perform duties with or without reasonable accommodation.
Required Skills:
- 3-5 years of experience in business analysis or a related field.
- At least 3 years of experience in a client facing services role or equivalent experience
- Experience identifying suspicious elements found in insurance fraud
- Ability to effectively absorb and recall detail and methodology for effective analysis
- Excellent planning, customer service, organizational, analytical, conceptual thinking, and time management skills.
- Excellent oral and written communication
- Ability to provide extraordinary client care
- Proficiency in business intelligence tools such as Power BI, SSRS, or Tableau
- Proficiency in Microsoft Office Suite
- Insurance claim data reporting experience preferred
Encouraged Skills:
- Direct experience working with Special Investigation Units (SIU) helpful
- Experience with advanced data analysis and analytic techniques desirable
- Prior experience using industry anti-fraud solution products for claim, underwriting or provider risk scoring, network analytics or case management a plus. Examples: ClaimSearch, NetMap for Claims, Decision Net Public Records, ClaimDirector, MedSentry, or Case Manager powered by Sequel.
Minimal Education and Training Requirements:
- 4-year college degree or equivalent experience
- 3 plus years experience in insurance industry claims, fraud analysis and investigation
- Knowledge of insurance operations and claim analytics
Additional Information
Verisk Analytics is an equal opportunity employer.
All members of the Verisk Analytics family of companies are equal opportunity employers. We consider all qualified applicants for employment without regard to race, religion, color, national origin, citizenship, sex, gender identity and/or expression, sexual orientation, veteran’s status, age or disability.
http://www.verisk.com/careers.html
Unsolicited resumes sent to Verisk, including unsolicited resumes sent to a Verisk business mailing address, fax machine or email address, or directly to Verisk employees, will be considered Verisk property. Verisk will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.
Consumer Privacy Notice
At Verisk, the health and safety of our people is our number one priority. Effective November 15, 2021, and subject to applicable law, all prospective hires for office based roles or roles that support any of our businesses’ government contracts will be required to demonstrate that they are fully vaccinated against COVID-19 by their start date, or qualify for a legally-required medical or religious accommodation to this vaccination requirement, as a condition of employment. Hired candidates who do not demonstrate that they are fully vaccinated against COVID-19 by their start date, and who have not been approved for a legally-required medical or religious accommodation will no longer meet the requirements for employment and their offers of employment will be immediately rescinded, in accordance with applicable law.
Submit CV To All Data Science Job Consultants Across United States For Free
