Job Location: Bengaluru
Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.
When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.
Join Visa: A Network Working for Everyone.
Visa’s Corporate IT (CIT) organization is adding a Systems Analyst role to its People Technology team that will work across the portfolio but focus primarily on Talent Acquisition and New Hire Onboarding solutions. This part of our team is solving business problems like creating a world-class global onboarding experience and new ways to better engage, reward & communicate with employees making referrals.
Imagine yourself as part of the team that is building the future of People Technology at Visa. We need you to leverage your hands-on Workday configuration experience to design, build and deliver solutions with successful outcomes. You will not take orders, you will build deep partnerships with our People Team and proactively champion new ways technology can advance our employees’ development and experience. You will work closely with passionate, hardworking leaders who come to work each day with the goal of leveraging Technology to make our employees lives and careers better.
Learn more about Visa’s Corporate IT organization at careers.smartrecruiters.com/visa/cit
Responsibilities:
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Participate in technology project delivery activities such as requirements finalization, estimation, design, development, testing, L1 support training, deployment, launch and post-launch readiness, and maintenance.
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Ensure quality standards through testing. Perform unit and quality assurance testing including test case preparation, test execution and test results documentation, contribute to test strategies.
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Partner with lead analysts to explore, evaluate, recommend, and design new features and functionalities with Workday and/or other HR applications
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Develop and enhance working knowledge through training, independent research and experimentation to become a subject matter expert (SME)
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Analyze system and data failures to identify and contribute to operational excellence and control needs
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Participate in security assessment activities for HR systems by partnering with vendors and Information Security
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Conduct root cause analysis of problems and apply business knowledge and practical experience to recommend system and product enhancements
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Participate in the architecture and integration of HR tools including design, testing, implementation
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Ensure all assignments meet company key control guidelines, and support compliance reviews and audits
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Perform analysis of data to meet the needs of customers (HR Business Partners, Business or Functional Leaders, HR Executive team, external parties) to aid in decision-making
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Develop, manage, and maintain positive relationships with vendors and consultants to address support and project activities
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Apply your technology experience to ensure that the best technical solution is delivered on-time, as-promised.
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Identify and overcome risks, blockers, and technology limitations to meet stakeholder expectations.
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Use Agile methodology to deliver solutions.
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Meet Visa’s security standards.
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Manage SaaS vendors to ensure business / tech standards are met.
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Communicate regularly with stakeholders.
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Sustain existing solutions and promote ideas that mature existing solutions.
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Build strong relationships with colleagues and stakeholders.
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Flex Work Arrangement – Hybrid Position – This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office two days a week, Tuesdays and Wednesdays with a general guidepost of being in the office 50% of the time based on business needs.
This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office two days a week, Tuesdays and Wednesdays with a general guidepost of being in the office 50% of the time based on business needs.
Basic Qualifications:
- 2 years of work experience with a Bachelor’s Degree or an Advanced Degree (e.g. Masters, MBA, JD, MD, or PhD)
Preferred Qualifications:
- 3 or more years of work experience or more than 2 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) Degree in Information Systems or related technical discipline
- Experience with SaaS and externally hosted HR solution management such as Workday HCM, ADP, SmartRecruiters, ServiceNow, Cornerstone strongly preferred
- Working knowledge of web services, APIs, XML and prior experience using tools like SOAPUI and Postman
- Prior experience building requirements for systems implementations – including but not limited to functional design documents, file specifications, data flow diagrams etc.
- Experience working effectively with business and IT staff in multiple locations, including onshore/offshore
- Proven experience in eliciting and elaborating business requirements, drafting system design specifications, and developing technical solutions
- Strong follow-through, ability to drive to closure and resolution of complex system issues
- Excellent problem identification, analysis and solving skills
- Demonstrated ability to absorb, analyze, and understand new information, technologies and practices quickly
- Understanding of Agile project management, SDLC, ITIL, risk management, quality engineering
- Exceptional communication and customer facing skills, able to interact effectively with diverse groups of global stakeholders, both technical and business users
- Active listener, customer focused, relationship builder, team player
- Support discovery/design sessions with different application technical owners to understand the touchpoints between the systems as it related to onboarding or talent acquisition process. Go prepared with list of questions to ask, take plenty of notes, re-organize the information to produce data flow diagrams, process mapping and in some cases presentations for leadership to help them make key decisions.
Additional Information
Visa has adopted a COVID-19 vaccination policy. As a condition of employment, all employees based in the country where this job is located are required to be fully vaccinated for COVID-19, unless a reasonable accommodation is approved or as otherwise required by law.
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