Job Location: Winston-Salem, NC
Application Instructions:
External Applicants: Please upload your resume on the Apply screen. Your application will automatically populate your resume details, and you may verify and update data on the My Information page.
Please add your cover letter and any other documents required for the position to the Resume/CV document upload section at the bottom of the My Experience application page. Use the Select Files button to add multiple documents including your cover letter and supporting documents. The My Experience page is the only opportunity to add your cover letter and supporting document attachments. You will not be able to modify your application after you submit it.
Current Employees: Apply from your existing Workday account. Do not apply from the website. Log in to Workday. Click on the Career Worklet and select Find Jobs. Locate the position and click Apply. Update your Education and Job History.
** Cover letter required for all positions and optional for facilities, campus services, and hospitality positions unless otherwise specified.
Job Description Summary
This position is responsible for maintaining the health of the University’s Procure-to-Pay (P2P) environment through the use of analytics. Maintaining the health of the P2P environment includes monitoring for anomalies in data and system errors; reviewing data for duplications and exceptions; and assisting with the testing of system and process upgrades and new processes; and identification of process improvements. This position will also be responsible for analysis of certain data related to IRS 1099 reporting, payment approvals, duplicate transactions, and other financial transactions.
This position will require providing exceptional customer service and collaboration within the Procurement & Payment Services team and with other departments and colleagues across campus.
Job Description
Essential Functions:
- Establishes strong relationships with the campus community and outside partners to understand data requests and needs for campus to make business decisions.
- Develops and maintains a comprehensive understanding of the University’s and Finance’s policies and procedures related to P2P processes.
- Provides high-level advanced data support and analysis to further the mission of the University, the P2P team, campus partners, and stakeholders.
- Identifies gaps in processes and technology, identifies process improvement opportunities, and develops plans to address identified improvements.
- Reviews data to find trends of non-compliance and communicates those to management with potential solutions and/or identification of root causes.
- Assists with semi-annual testing of the University’s Financial ERP system and creates and implements testing for process improvements and weekly system updates.
- Assists with onboarding punch-out catalogs and/or eInvoicing suppliers.
- Promotes non-traditional solutions where needed to offer new and creative solutions to improve customer service.
- Assists with financial and departmental close processes.
- Documents internal P2P processes.
- Promotes quality service by supporting and demonstrating excellent customer service standards, analyzing and resolving customer service obstacles, and recommending improvements.
- Promotes social responsibility programs and improves the University’s awareness, engagement, and support of global citizenship and community outreach initiatives.
- Any other duties as assigned.
Other Functions:
- Assists team with transactional processing issues or challenges.
- Possess working knowledge of Procure-to-Pay processes for assistance in the development of optimal processes.
Required Education, Knowledge, Skills, Abilities:
- Associates Degree in Business or related field and two years of related work experience or equivalent in work experience.
- Strong understanding of entire procure to pay process.
- Strong and effective communication skills, both oral and written.
- Strong organizational skills and ability to handle multiple projects while meeting critical deadlines.
- Strong analytical thinking skills.
- Ability to be flexible and open to change.
- Ability to work positively in a demanding, fast-paced, team-oriented environment – both independently as well as collaboratively.
- Comfortable with learning and adapting to new processes, technology and environment.
- Advanced knowledge of financial ERP systems.
- Proficiency in MS Office (Excel, Word, PowerPoint), email, and internet.
Preferred Education, Knowledge, Skills, Abilities:
- Bachelor’s Degree in Business or related field and five years of related work experience.
- Experience with Workday Financials.
Accountabilities:
- Responsible for own work
Additional Job Description
Note:
This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by the employee’s supervisor.
Wake Forest University requires proof of full vaccination with an FDA approved or authorized COVID-19 vaccine for all positions posted on or after September 13, 2021. Wake Forest University requires that you provide satisfactory proof of full vaccination status to Human Resources within three days of your hire date. You must also maintain full COVID-19 vaccination status, as classified by the CDC, during your employment at Wake Forest University.
Consistent with federal, state and local law, Wake Forest University will consider accommodations for disability- and religious-based reasons unless providing an accommodation would result in an undue hardship to the University.
If you seek an accommodation from the vaccination requirement for disability- or religious-based reasons, you should contact Human Resources.
New employees who are hired into positions posted prior to September 13, 2021, offers of employment made to new employees prior to that date, and employees for positions at Graylyn Conference Center are generally exempt from the vaccination requirement unless the employee’s position is otherwise subject to a vaccination requirement due to the essential components of the position as described in Policy.
To help provide a safe learning and living community, Wake Forest University conducts background investigations and drug screens for all final candidates being considered for employment.
Wake Forest seeks to recruit and retain a diverse workforce and encourages qualified candidates across all group demographics to apply.
Wake Forest University is committed to providing access and reasonable accommodation in employment for individuals with disabilities.
Time Type Requirement
Full time
Note to Applicant:
This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his/her supervisor.
In order to provide a safe and productive learning and living community, Wake Forest University conducts background investigations and drug screens for all final staff candidates being considered for employment.
Wake Forest seeks to recruit and retain a diverse workforce while promoting an inclusive work environment committed to excellence in the spirit of Pro Humanitate. In adherence with applicable laws and as provided by University policies, the University prohibits discrimination in its employment practices on the basis of race, color, religion, national origin, sex, age, sexual orientation, gender identity and expression, genetic information, disability and veteran status and encourages qualified candidates across all group demographics to apply.
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