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Job Location: Bangalore/Bengaluru
Role : Business Analyst
Team : Customer Experience/Support Team
Location : Koramangala, Bangalore
Reporting to : Head of CET.
Responsibilities :
- Gathers & Interprets data on Customer Satisfaction.
- Analyzing data for entire Customer Experience team
- Creating reports for leadership for the effectiveness and improvements
Desired Skills :
- Experience in Customer Experience/Support/CX team
- Good in Advanced Excel
- Good Analytical Skills
- Data Oriented
- Working on Various projects
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