Job Location: Bengaluru
About the organization
Sixty years ago, Sam Walton started a single mom-and-pop shop and transformed it into the world’s biggest retailer. Since those founding days, one thing has remained consistent: our commitment to helping our customers save money so they can live better. Today, we’re reinventing the shopping experience and our associates are at the heart of it. When you join our Walmart family, you’ll play a crucial role in shaping the future of retail, improving millions of lives around the world. This is that place where your passions meet purpose. Join our family and build a career you’re proud of.
About the team
The Learning Services team is part of the Walmart Academy and creates impactful learning interventions and training content for the enterprise. Our learning specialists and media experts work in an agile environment to fulfill business needs through instructor-led training, eLearning, assessments, decks, video, animation, branding, and so much more! With the latest tools and technologies at disposal, our designers create a lasting impression with the target audience.
About this position
The ideal candidate is responsible for designing innovative, and adaptive learning solutions which drive measurable performance improvement. An individual in this position is skilled in identifying ambiguous business problems using data, analytics, and skilled learning analysis. Our ideal candidate is a strong owner, able to work with full autonomy, owning the full-cycle learning process. An individual in this position will be expected to perform additional job-related responsibilities and duties as assigned and/or necessary.
What you’ll do:
- Develop storyboards and scripts in with collaboration with other designers and ensure that the content is accurate and conforms to the style guides and standards.
- Develop eLearning builds using rapid authoring tools such as Elucidat, Storyline, Captivate.
- Partner with Learning Architects to design and curate commercial grade learning content in support of strategic learning initiatives by applying up-to-date Instructional Design strategies.
- Embrace an agile mindset/way of working, while adapting to competing demands and shifting priorities of the business.
- Demonstrate emotional intelligence, creativity, and strength in the face of change, obstacles, and adversity.
- Build relationships with subject matter experts (SMEs) and Learning Architects and participate in conversations around developing and implementing training deliverables.
- Proactively move to where the work is, supporting Learning Architects by owning deliverables and managing timelines for multiple learning objects.
- Exchange ongoing constructive feedback about content development and creative design with peers, supervisors, and other collaborators across the broader Learning Services team.
Basic Qualifications
- Bachelor’s or master’s degree in Human Resources, Communications, Education, Literature or related field.
- 1-5 years relevant industry experience.
- Excellent verbal and written communication and presentation skills for internal and external communication via email, online meetings, and face-to-face interactions.
- Acute attention to detail in a deadline-driven environment.
- Demonstrated proficiency in ADDIE/SAM design processes, MS Office, Rapid Authoring Tools.
- Experience in working with CMS and LMS platforms, AEM preferred.
- Be knowledgeable of ADA and inclusivity standards.
Please note: You will be required to submit a portfolio (either a web or an offline version) with samples of documentation, visual pieces (design document, storyboard, or PowerPoint), and samples of e-learning development as part of the hiring process.
Preferred Qualifications
- Prior experience and knowledge of retail would be preferred.
- Industry certifications in instructional design, curriculum development or content-specific certifications as appropriate.
- Experience with emerging learning technology trends for content creation (for example, gamification, virtual reality, xAPI).
- Working experience of Adobe Creative Cloud.
- Familiarity with Microsoft SharePoint and Teams.
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