Job Location: Remote
Job Detail:
About WorkSpan
WorkSpan is the #1 co-sell management network that empowers companies to turbocharge and scale their co-sell revenue growth. Partnership and Sales teams use WorkSpan’s secure SaaS solution to collaborate with partners on deals, exchange co-sell referrals from their CRM, manage shared pipelines, and track performance on a live dashboard. We raised $30 Million in Series C funding in October 2022. This funding round was led by global software investor Insight Partners with participation from Mayfield and M12, Microsoft’s venture fund. The funding will be used to further invest in customer innovation and growth.
As the industry’s leader in Ecosystem Business Management, we power the top 10 business ecosystems in the technology and communications industry, managing over $50 billion in the joint pipeline. Our customers, including Microsoft, Cisco, SAP, VMware, HPE, Accenture, Ericsson, and Red Hat, see a 6x faster speed to market for joint solutions and a 2x increase in partner manager productivity.
Join our team for the opportunity to:
Own your results and make a tangible impact on the business
Be treated like the expert you are
Work with smart, passionate people every day
The Role:
An Operations Analyst is responsible for tactical and operational tasks, process implementation, and reporting. This helps drive operational excellence while supporting the Network Success Organization.
The Operational Analyst will directly report to the Director of Strategy and Optimization and will be responsible for operational administration, reporting efficiencies, and tactical implementation to support business objectives and priorities, driving higher business value within the Network Success Organization.
Your responsibilities:
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Administration of reports, dashboard, and resource availability
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Analyze process issues and bottlenecks and to make improvements
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Maintain reporting tools
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Administering documentation repository
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Excellent written and verbal communication skills
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Great analytical, critical thinking, and problem-solving abilities
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Organizational skills
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Adaptable and capable of working in fast-paced environments
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Administration of operational requirements and opportunities for improvement
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Documenting findings, preparing reports, and making recommendations
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Implementing new processes and procedures to enhance operations
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Working with managers and employees to implement changes
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Training employees to use new systems or follow new processes
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Determining the effectiveness of new processes
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Establishing and maintaining quality standards
Your Qualifications:
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Up to 2 years of relevant Operational experience
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Excellent communication skills, both verbal and written
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Experience using statistical and database software
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Strong analytical and problem-solving skills
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Strong multitasking and time management skills
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Adaptable and capable of working in fast-paced environments
Eligibility:
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Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job.
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Must be willing to work out of a home office. This is a remote opportunity
Company Perks & Benefits
Competitive salary, equity, and performance bonus
Unlimited vacation
Paid sick leave
Latest MacBook
Health insurance
️ Monthly Wellness Stipend
Company paid life insurance
Long-Term Disability and Short-Term Disability
Retirement: 401k plan for retirement savings
Paid parental leave
Why join us?
We created the fast-growing Ecosystem Business Management category
We’re growing rapidly and the sky’s the limit – we just raised a Series C to help us expand
We’ve built an extremely efficient go-to-market engine
Work with a talented team you’ll learn a lot from
We care about delivering value to our awesome customers
We are flexible in our opinions and always open to new ideas.
We innovate continuously, with a focus on long-term success
We know it takes people with different ideas, strengths, backgrounds, cultures, weaknesses, opinions, and interests to make our company succeed. We celebrate our differences and are lucky to have teammates worldwide.
Buddy system: It’s dangerous to go alone, so we got you a buddy . In some realms, they use the term mentor, but we don’t think that is a good description. Your buddy will be mentoring you, but he/she will also be your friend and your first point of contact during the onboarding period.
Other cool things about WorkSpan
❓ What is WorkSpan? https://www.workspan.com/what-is-workspan/
We Raised our Series C for $30M in 2022: https://bit.ly/3RUnTaa
Our values: https://www.workspan.com/careers/
Videos of events and customer speakers: https://www.youtube.com/c/WorkSpan/videos
Latest updates from WorkSpan: https://www.linkedin.com/company/workspan/posts/
WorkSpan ensures equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, veteran status, or any other characteristic protected by law.
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