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Job Location: Chennai
We are seeking a highly motivated team player with strong analytical skills who specializes in creating, driving, and executing projects. As a Compliance Data Analyst and a rule writer, this person will be providing solutions for managing and optimizing the routing processes for the Sanctions and CIP program at PayPal.
This role will primarily involve in creating the backend routing rules, configuration, reporting, troubleshooting, and data analysis projects for these programs by providing insights to solve complex routing business problems.
This person will also be working closely with our technology partners in defining requirements for application enhancements, global operations partners, for identifying and driving sustainable operational improvements, as well as with the Sanctions and CIP Policy teams to ensure proper implementation of controls. If you are a driven, analytical thinker that values collaboration, continuous learning, and problem-solving, we would love to hear from you.
Responsibilities:
- Plan, design, develop/implement code/configuration for Sanctions and CIP backend routing and prioritization logic
- Troubleshoot all routing and prioritization logic issues, and provide solution by working with our technology and business partners
- Perform data analysis to determine and verify business requirements/issues specification, flows, and deliverables for all routing and prioritization projects
- Prepare essential documentation to define requirements, test plans, analysis
- Create and execute test cases and scripts for testing of changes and rule releases
- Create reporting dashboards for proactive monitoring of queue data for any potential routing related issues
- Create and execute monthly, quarterly, and annual filter testing for our payment screening systems as needed
- Create tailored business rules to identify a spike in volume for backend queues, inform our key stakeholders, and review reduction strategies
- Performs data mining to look for commonalities and patterns that exist
- Extract and manipulate large datasets using standard tools such as SQL, Excel, SAS, and Python
- Share findings by organizing the data results into easy-to-understand frameworks using Tableau or other visualization tools
Qualifications:
- Ability to independently manage, organize and prioritize multiple tasks, projects, and responsibilities
- Well-developed research and analytical skills with good problem solving and lateral thinking ability
- Analysis of existing applications to identify weakness and develop opportunities for improvements
- Ability to rapidly learn new concepts (technical, risk, business) a critical success factor in this role
- Team-oriented, must be self-motivated, plan and manage time effectively, and be customer-focused
- Detailed, thorough, diligent individual with robust data analysis, and time management skills
- Proven ability to function well independently as well as in a team
- Excellent verbal and written communication skills with the ability to articulate concepts and ideas to diverse audiences
- Experience within the financial industry, with payments/ (e-Commerce knowledge preferred)
- Experience in UNIX and Windows shell scripting for process automation
- Experience in volume routing decision systems such as Genesys (Coding experience)
- Experience with SQL scripting (Oracle, MS SQL), Python, and tableau
- Experience with system testing of large applications: the creation of test cases, execution of tests, and validation of results
- Bachelors degree in a quantitative field (Engineering, Science, Finance, Statistics, Economics, Math, Business) with 3 years of experience or a Masters degree with 1 year of experience
Preferred Qualifications:
- Experience in risk management (Sanctions, AML, Fraud, Credit, Compliance, CIP/KYC etc.)
- Experience in payments industry
- Knowledge of the economic sanctions programs administered by the U.S. Department of the Treasurys Office of Foreign Assets Control, and general knowledge of sanctions evasion practices is also desirable
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