Yext | Operations Analyst | Bhagya Nagar | Bharat | | 15-02-23

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Job Location: Bhagya Nagar

Job Detail:

  • Become an expert in the Yext software (Knowledge Graph, Pages, etc.) and be responsible for platform configuration changes for our clients and partners
  • Process inbound client requests, including but not limited to configuration, optimization, troubleshooting, and data management. Drive requests to completion
  • Assist with day-to-day project management and delivery of services for clients throughout the engagement lifecycle, ensuring delivery meets customer requirements on time
  • Apply excel to compare large data sets of Yext powered listing information against publisher scan results
  • Analyze and import customer data, and provide quality assurance over the information and content loaded into the Yext Platform
  • Discover and document unique client nuances
  • Refer to and contribute to internal process documentation
  • Contribute to internal resources and deliver important product feedback to leadership and relevant teams

What You Have

  • BA/BS degree or similar college level education
  • 0-3 years of operations, customer support, or analyst experience
  • Proficient in data analysis and manipulation with solid spreadsheet (Excel)
  • Outstanding and effective interpersonal skills; along with proven ability to communicate sophisticated issues across departments and with external contacts
  • Diligent, organized, process-driven
  • Ability to work quickly and accurately in a fast-paced environment
  • Autonomous worker with excellent time management skills
  • Ability to thrive in a cross-functional team environment
  • Interest in technology

Apply Here

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