Job Location: North Reading, MA
- 5+ years of experience in program or project management
- Experience using data and metrics to drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
- Bachelor’s degree in Business, Engineering, Finance, Math, or related field, or equivalent work experience
- 4+ years of experience in lean process improvement techniques and implementation
Are you inspired by invention? Is problem solving through teamwork in your DNA? We apply advances in robotics and software to solve real-world problems that delight our customers’ experiences in ways we can’t even imagine yet.
Amazon Robotics is located in the greater Boston area, the epicenter of robotics innovation. Our diverse team of engineers come from all over the world to design, test and build our dynamic fleet of robots and mechatronic systems. Having our offices, labs, test floors and factories all co-located means that we can design the hardware, write the code, test, build and watch it all come to life. This allows us to innovate quickly and on limitless ideas. Current advancements are underway in autonomous movement and mobility, artificial intelligence and machine learning, manipulation, simulation, robotic management software, predictive analytics, and much more.
The Amazon Robotics Operations and Supply Chain organization sources and manufactures a portfolio of robotics technology and is responsible for getting the right materials to the right place at the right time to support our network of global fulfillment and transportation solutions. It’s an operation that works cross-functionally with teams across Amazon globally, and is driven by data and metrics. The Program Manager will drive the creation of business and project roadmaps, leading prioritization and design requirements. This role will be responsible for the lifecycle of their products from design, development, quality reviews and deployment, as well as operational excellence through continuous improvement, visibility, and standardization to deliver highly available services to our customers.
Key job responsibilities
- Actively support and foster a culture of inclusion.
- Lead and manage the team that drives organizational standards for operational excellence and resiliency.
- Develop, communicate, and maintain project road maps.
- Establish relationships with internal partners and peer stakeholders to understand and meet their needs while operating existing systems at a high quality.
- Dive into details of issues and drive the delivery of products and system and tool solutions.
- Hands on mentoring, coaching, and growing a highly talented team.
- Train team members on best practices and drive operational excellence.
- Ability to drive effective teamwork, collaboration and commitment
- Analytical problem solving and troubleshooting skills
- Experience developing and improving operational documentation, procedures and workflows
- Ability to credibly coordinate between technical teams, peers and business stakeholders
- Ability to quickly learn and adopt new technologies
- Experience in contributing to the definition and implementation of automation opportunities within an operations environment
- Experience in root cause analysis and error correction, identifying changes to procedures and systems to implement long term fixes and avoid repeating issues
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
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