Amazon Data Services, Inc. | Data Center Chief Engineer, ALE DCEO | San Antonio, TX | United States | BigDataKB.com | 11/16/2022

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Job Location: San Antonio, TX

  • High school or equivalent diploma
  • One of the following:

o 5+ years of mechanical and electrical experience in a data center or other critical environment

o 9+ years of Technical (Military/Trade School) training

  • 6+ years of experience with Microsoft Excel, Word, Outlook and other basic administrative tools
  • 1+ years of experience in program or project management using metrics to define requirements and track program/project health

Job summary

Amazon Web Services (AWS) is looking for a highly motivated Chief Engineer to join our Data Center Engineering Operations (DCEO) Team. This committed group works to maintain the critical physical infrastructure that supports AWS. Specifically, this team works to ensure that the data center’s Mechanical/Electrical/Plumbing (MEP) operates at 100% availability, while maintaining first-class customer service to the teams and groups within the data centers.

The Data Center Chief Engineer (CE) is responsible for ensuring that all electrical, mechanical, and fire/life safety equipment within the data center is operating at peak efficiency. This involves planned preventative maintenance of equipment, daily corrective work, and emergency response. The CE serves as an expert technical resource interacting with onsite Engineering Operations Technicians (EOT) and any third party vendors. They are expected to be a singular focal point for all facility operations within a given data center and to support AWS.

The CE manages small-to-medium projects from conception to completion. As well as own cluster-wide technical programs that monitor and maintain the effectiveness of DCEO equipment and staff. These projects and programs involve large amounts of independent work as well as collaboration with external support groups including engineering, automation, processing, and finance in both local and global settings. The CE will be tasked with creating and delivering on key milestones, obtaining and tracking quotes for all necessary costs, and documenting project results for future implementation at other facilities. The goals of such projects are for the CE to drive innovation and resiliency while reducing operational costs in the facilities.

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The CE directs, trains and supports EOT’s in their role of providing hands-on electrical and mechanical equipment troubleshooting and operations. Implementation and execution of site/equipment-specific training exercises is also expected. This equipment includes, but is not limited to, stand-by diesel generators, switchgear, UPS’s, PDU’s, AHU’s, chillers, chemical treatment systems, pumps, motors, VFD’s, and building automation systems.

Responsibilities:

  • Oversee the day-to-day operations and maintenance of mechanical and electrical equipment in a data center
  • Operate independently with limited direct management
  • Act as an escalation point for all facilities-related issues within the data center, escalating to the Data Centre Facility Manager as needed
  • Perform root cause analysis of equipment failures
  • Troubleshoot and report of facility and data sever-level events within internal SLA
  • Create and deploy new standard practices for EOTs, CEs, and vendor support teams
  • Provide training and guidance to EOTs
  • Ensure all safety procedures are adhered to by vendor and Amazon staff
  • Communicate complex technical information to a non-technical audience
  • Work cross-functionally across teams to effect cluster-wide performance improvement with our internal and external partners by designing and implementing processes, metrics, and programs that enhance the end to end employee experience
  • Collaborate effectively across teams to define strategy, goals, and obtain commitment to timelines and deliverables

Physical Requirements:

  • Walk job sites in uneven terrain
  • Work at heights and from ladders
  • Regularly lift and/or move up to 40lbs; and participate in group lifts for 40lbs or more
  • Coordinate body movements when using tools or equipment
  • Reach and stretch to position equipment and fixtures while maintaining balance
  • Bend or twist the body into unusual positions while working
  • Perform physical tasks all day without becoming overly tired
  • Use hands to manipulate small wires and objects
  • Work in a noisy environment
  • Work at depths, such as under raised floors

This position requires that the candidate selected be a US Citizen and obtain and maintain an active TS/SCI security clearance with polygraph. Upon application you will be asked qualifying questions that will be used only in relation to the US Government Security Clearance required for this role.

Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

  • Degree in applicable engineering field or mechanical or electrical trades
  • Strong verbal and written communication skills
  • Solid leadership and organizational skills
  • Proven self-starter
  • Ability to prioritize in a complex, fast-paced environment
  • Attention to detail
  • Successful record of building, improving, and running business processes globally
  • Ability to influence stakeholders across the organization without direct reporting lines
  • Air-cooled chiller break/fix and maintenance experience
  • Data center commissioning experience

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.




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