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Job Location: New York, NY
At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible — and we’re proud to back each other every step of the way.
When you join Team Amex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day. Here, you’ll learn and grow as we champion your meaningful career journey with programs, benefits, and flexibility to back you personally and professionally. Every colleague shares in the company’s success.
Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to our customers, communities, and each other every day. And, we’ll do it with integrity and in an environment where everyone is seen, heard and feels like they truly belong.
Join #TeamAmex and let’s lead the way together.
How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex
Experienced professional in a team member role, well versed in statistical modeling techniques. Nature of work is similar to Analyst 1 but level of supervision is lower. Position requires higher levels of knowledge and skill. Assigned tasks are of low to medium complexity.
- Strategy Design & Execution: Design, develop and, implement Proactive Financial Gathering (PFG) strategies and capabilities to profitably manage credit strategies across small, medium and large business segments – balancing off best-in-class economics and customer experience
- PFG Analysis and Monitoring: Design, develop and implement MIS to closely monitor PFG volumes, performance and the effectiveness PFG cases.
- Synergy across Customer Management functions: role requires close collaboration with related customer management functions and Global Commercial Credit teams to implement and monitor PFG strategies
Required/Preferred Qualifications:
- Analytics: Strong analytical/data mining and strategic problem solving skills
- High energy and drive to innovate and evolve existing products, policies and processes while effectively managing day-to-day processes
- Project Management: Detail oriented and organization skills; ability to manage multiple priorities/projects to effectively manage end-to-end process
- Communications: Ability to communicate effectively and work well in a matrix environment, working closely with cross functional business partners
- Technical Skills: Excellent Excel and PowerPoint, solid/strong SAS/SQL knowledge, Big Data, Hadoop, Machine learning and/or other statistical programming experience is a definite plus
- Prior experience in financial / credit services / payments / risk management or related area is a plus
- Knowledge of AMEX risk systems and processes a definite plus
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
We back our colleagues with the support they need to thrive, professionally and personally. That’s why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
If the role you are applying for is designated as hybrid or onsite, you will be required to demonstrate that you have completed your primary COVID-19 vaccination series (i.e. 2 doses for Moderna/Pfizer and 1 dose for J&J), in order to work in or visit any of our offices. This requirement is subject to legally required accommodations.
US Job Seekers/Employees – Click here to view the “EEO is the Law” poster and supplement and the Pay Transparency Policy Statement.
If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.
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