Job Location: Whippany, NJ
Job Detail:
Strategy and Business Analyst
Whippany, NJ
As a Barclays Strategy and Business Analyst this is an exciting opportunity where you will be responsible for ensuring that the USCB Virtual Channels operational teams are prepared and aligned to manage the direct and indirect impacts of bank-wide or operational changes. You will be advising operational areas of production outages, helping coordinate and manage demand for operational areas, working with ECM and Shared Services to appropriately forecast the impact of “Call to Action” campaigns.
Barclays is one of the world’s largest and most respected financial institutions, with 329 years of success, quality, and innovation behind us. We’ve helped millions of individuals and businesses thrive, creating financial and digital solutions that the world now takes for granted. An important and growing presence in the USA, we offer careers providing endless opportunity.
Working Flexibly
We’re committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognizes and supports ways to balance your personal needs, alongside the professional needs of our business. Providing the opportunity for all our employees, globally to work flexibly empowers each of us to work in a way that suits our lives as well as enabling us to better service our customers’ and clients’ needs. Whether you have family commitments or you’re a career, or whether you need study time or wish to pursue personal interests, our approach to working flexibly is designed to help you balance your life. If you would like some flexibility, then please discuss this with the hiring manager, and your request will be reviewed subject to business needs.
This opportunity is location flexible. We will consider requests for locating the role at an alternative Barclays’ key UK office from that advertised.
We are currently in the early stages of implementing a hybrid working environment, which means that many colleagues spend part of their working hours at home and part in the office, depending on the nature of the role they are in. We’re flexible on how this works and it may continue to change and evolve. Depending on your team, typically this means that colleagues spend a minimum of between 20% to 60% of their time in the office, which could be over a week, a month, or a quarter. However, some colleagues may choose to spend more time in the office over a typical period than their role type requires. We also have a flexible working process where, subject to business needs, all colleagues globally can request work patterns to reflect their personal circumstances. Please discuss the detail of the working pattern options for the role with the hiring manager.
What will you be doing?
- Assisting with the development of business requirements that encompass the functional areas for operations and the corresponding user applications/systems
- Obtaining and incorporating feedback from leaders within operations for initiatives that are being implemented to develop and enhance processes
- Providing information to the functional areas within operations to facilitate the completion of tasks related to changes that have operational implications
- Identifying risks that might result in the creation of incidents and actively work with operations to eliminate and/or prevent incidents from reoccurring
- Overseeing the intake and auditing of policy and procedures related to operational readiness
- Recommending new processes to operations leadership, focusing on automation and innovation
What we’re looking for:
- Bachelor’s degree and/ or equivalent work experience
- Five years of experience working in operations preferred
- Two or more years’ experience supporting projects preferred
Skills that will help you in the role:
- Proficient oral and written communication skills
- Ability to manage multiple initiatives in a fast-paced environment
- Call Center experience in Management or supporting role
Where will you be working?
At Barclays, we are proud to be redefining the future of finance and here at Whippany we are defining the future of the workplace and the future of the way we work and live. We are creating a unique community, one of four strategic tech-enabled hubs that will redefine opportunity for everyone who works here. Whatever you do at Whippany, you’ll have every chance to build a world-class career in this world-class environment.
#LI-Hybrid
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