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BNY Mellon | Senior Production Services Application Support Analyst | Poona | Bharat | BigDataKB.com | 2023-02-24

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Job Location: Poona

Job Detail:

  • Fields calls and respond to alerts
  • Addresses technical problems by following defined procedures
  • Monitors applications and respond to incidents
  • Perform routine health checks and validations after changes or significant incidents
  • Follows defined procedures for incident resolution
  • Escalate to second level application or infrastructure support for new or high priority incidents
  • Identify opportunities to automate manual processes
  • Contributes to the achievement of team objectives

MODIFIED BASED UPON LOCAL REGULATIONS/REQUIREMENTS

  • Bachelors degree in computer science or a related discipline, or equivalent work experience required

  • 0-3 years of experience in applications support or production environment required; experience in the securities or financial services industry is a plus

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