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Job Location: Tennessee
What Business Analysis contributes to Cardinal Health:
Information Technology oversees the effective development, delivery, and operation of computing and information services. This function anticipates, plans, and delivers Information Technology solutions and strategies that enable operations and drive business value.
Business Analysis serves as a liaison between the organization’s businesses and IT systems development teams to align business strategies and capability needs and to ensure IT systems enable their desired value. This job family identifies and analyzes business needs, defines requirements and objectives, and makes recommendations for solutions using new and existing technologies. This job family researches and documents relationships between the components of the application system (i.e., end users, business processes, data, applications, and devices) and translates business requirements into application requirements.
The Third Party Logistics (3PL) business in Specialty Solutions is a complex service rich organization that is a tremendous growth driver for Cardinal Health. This role will be part of Cardinal Health’s 3PL team, supporting a major segment of the company. This role will support our Bid and Contract Chargeback System (BACCS) and Elite product teams including 3PL peripheral applications. This role will build relationships with the chargeback and Elite team and product owners for these solutions, understand the roadmap for these products and document requirements to enhance.
Responsibilities
Business Analysis is responsible for deeply understanding the business in multiple functional areas and across Business Units, as well as understanding the application landscape and capabilities. They maintain relationships with the business and leverage requirements engineering practices and methods to enable improved business processes to drive business success. They align business strategies and capability needs into business and technical requirements to ensure IT systems enable the desired value.
- Leads sessions using variety of requirements gathering methods such as interviews, documentation analysis, surveys, site visits, business models with executives, managers, developers and subject matter experts.
- Facilitates the team through the analysis of, and makes recommendations towards, complex business decisions.
- Mediates across different IT teams utilizing knowledge of IT and roles and responsibilities within the organization.
- Focuses on process analysis and re-engineering, with an understanding of technical problems and solutions as they relate to the current and future business environment.
- Demonstrates excellent listening, communication, and facilitation skills.
- Knows and executes best practices for business analysis processes and functions (from an industry and strategic standpoint.
- Defines requirements in accordance with SDP/SDLC, management and project/product scope. Ensures problem statements and objectives are clearly defined. Ensures requirements are aligned to project scope, objectives and strategies
- Work closely with the business and IT teams.
- Troubleshoot and resolve production issues.
- Provide documentation for new and existing BACCS and 3PL related applications processes and services.
- Collaborate with the BACCS, Elite and 3PL IT Team.
- Participate in SRTs, RCAs and meetings when appropriate.
- Work to develop an Agile process or modified Waterfall for delivery of defects and enhancements.
- Work with IT and Business teams to develop reporting on application performance, customer experience, issue trending, etc…
- Be able to help bridge gaps that we have in our application suite: BACCS, Elite and other 3PL peripheral applications.
- Work from Home opportunity
Qualifications
- 4-8 years of experience preferred
- Proven experience as an IT Business Analyst in a corporate environment.
- Experience gathering end user requirements and coordinating solutions with a technical team.
- Bachelor’s degree in related field or equivalent work experience preferred
- Proficiency in Microsoft Office products preferred.
- Agile experience preferred.
- Experience in creating application relevant reporting.
#LI – Remote
Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.
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