Job Location: Lafayette, LA
Position Description
Be part of something exciting. Do you want to take control of your future? Are you ready for the responsibility of working with high profile clients in the federal space? If you do, then join us as a Business Analyst/Tester.
We are looking for a talented individual with a keen eye to details and willingness to expand their skills to join our application development team. You will work closely with the Product Owner and other development team members to create business requirements and user stories, and perform analysis throughout the SAFe lifecycle. This position would suit a dynamic, innovative and enthusiastic business analyst/tester with a proven track record not only in delivering quality documentations and applications, but also in providing excellent customer service. We work in a very collaborative environment where excellent communication skills are needed. The successful candidate has an understanding of the Medicare provider needs and facilitate the co-design of touchpoints and experiences that address the end-to-end journey of the customer across both digital and offline channels.
Your future duties and responsibilities
- Identify and validate clients’ business needs and requirements
- Attend requirements gathering meetings with the client to identify business needs, functional and system requirements
- Perform testing (e.g, smoke, regression, functional), when needed
- Analyze and develop mockups based on business understanding. Prototype user interface designs using Visio, Excel and/or other design tools
- Produce concise, accurate requirements documentation, requirements/user stories, acceptance test criteria. Take meeting minutes. Document and track action items to closure.
- Onboard and train new stakeholders.
- Provide helpdesk support.
- Collaborate with the development and testing team to ensure implementation of the needed business, functional and system requirements
- Provide regular and open communication across the program and stakeholders for transparency and awareness of progress and impediments.
- Understand, visualize and manage upstream/downstream dependencies.
- Drive delivery and continuous improvement by utilizing feedback and metrics (quality, delivery rate, etc.) to identify areas of opportunity.
- Assist the PO with program level coordination, such as creating timelines, milestones, and cadence of increments and releases and oversee the development of reports and analyses that document program activity.
- Participate with management and cross-functional teams as subject matter expert to develop and improve operating policies and procedures related to user workflows and be an advocate for user community.
- Develop / modify processes, policies, and procedures to facilitate the working relationship between CGI and its clients.
Required qualifications to be successful in this role
- 2+ years of requirements elicitation and requirements writing experience working with various groups and individuals.
- 2+ years working in an Agile environment on complex projects.
- Experience with UI and API testing (e.g, smoke, regression, functional) and automated testing.
- Strong analytical skills and innovative thinking. Strong attention to details.
- Experience with creating and maintaining processes.
- Experience with coordinating with multiple teams and stakeholders in a technology environment.
- Demonstrated effective verbal and written communication skills for the purpose of providing and explaining functional and project related information to clients, vendors, senior management and staff.
- Proven ability to balance multiple concurrent activities in a fast paced environment with the ability to work autonomously and independently. Strong time management, communication, and organizational skills required.
DESIRED QUALIFICATIONS:
- Strong experience with the Centers for Medicare and Medicaid Services (CMS).
- Experience with APIs strongly preferred.
- Experience with Jira and Confluence.
- Experience with onboarding stakeholders, providing user training and help desk support experience a plus.
- Product Owner experience a plus.
As a Federal Contractor, all members of CGI Federal, regardless of role or work location are required to be fully vaccinated effective January 18th 2022 under the current policy, and be willing to provide proof of status, with the exception of those with approved medical or religious accommodations
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Insights you can act on
While technology is at the heart of our clients’ digital transformation, we understand that people are at the heart of business success.
When you join CGI, you become a trusted advisor, collaborating with colleagues and clients to bring forward actionable insights that deliver meaningful and sustainable outcomes. We call our employees “members” because they are CGI shareholders and owners and owners who enjoy working and growing together to build a company we are proud of. This has been our Dream since 1976, and it has brought us to where we are today – one of the world’s largest independent providers of IT and business consulting services.
At CGI, we recognize the richness that diversity brings. We strive to create a work culture where all belong and collaborate with clients in building more inclusive communities. As an equal-opportunity employer, we want to empower all our members to succeed and grow. If you require an accommodation at any point during the recruitment process, please let us know. We will be happy to assist.
Ready to become part of our success story? Join CGI – where your ideas and actions make a difference.
Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, or any other legally protected status or characteristics.
CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US_Employment_Compliance@cgi.com . You will need to reference the requisition number of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a requisition number will not be returned.
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All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.
CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.
Skills
- MuleSoft
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