Combined Insurance | Jr Business Analyst | Philadelphia, PA | United States | | 6/30/2024

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Job Location: Philadelphia, PA

Job Detail:

About the company:

Westchester is one of the largest and most diverse excess and surplus lines commercial property and casualty insurance companies in the United States. Focused on the wholesale distribution channel, Westchester provides innovative specialty products for property, specialty casualty, environmental, professional risk, inland marine, product recall, small business, binding, and programs. The business is further distinguished by exceptional financial strength, underwriting excellence, and superior claims handling expertise.

Westchester is a company of Chubb, the world’s largest publicly traded property and casualty insurer. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. Parent company Chubb Limited is listed on the New York Stock Exchange (NYSE: CB) and is a component of the S&P 500 index. Chubb maintains executive offices in Zurich, New York, London, and other locations, and employs approximately 30,000 people worldwide.

Job Description:

The Business Analyst is responsible for working in partnership with business stakeholders to understand the business need, define/elaborate the scope, document business requirements, and ensure business validation. This role will collaborate with IT teams to implement business requirements through project initiatives and maintenance sprints to enable the business to drive revenue growth and/or maintain compliance. The Business Analyst will

  • Document high level scope used by development to estimate work effort required for new project initiatives to be presented to senior leadership for governance approval.
  • Understand as-is state of system capabilities & interaction mechanism to help drive the fit-gap analysis to reach the to-be state
  • Manage business expectations through prioritization, requirements, user acceptance testing and transparent communication.
  • Serve as a liaison between business stakeholders and IT employees and vendor partners to deliver business commitments.
  • Collaborate with multiple vendor partners to analyze requirements, appropriately distribute tasks, and track progress to deliver high-quality products on-time and within budget.
  • Champion the needs of the business and work with other BAs/teams to line up prioritized defect fixes and small enhancements/changes in maintenance sprints.
  • Conduct business stakeholder meetings and requirement gathering sessions to construct workflow diagrams and write detail specifications through iterative design.
  • Work with BAs, development, and testing teams to provide clarifications on requirements and to validate the system being developed.
  • Review the outcome as Pre-UAT check before handing over to business stakeholders

Critical Skills


  • Demonstrate strong ability to work in a team environment and foster cross-team collaboration.
  • Create a strong morale and spirit in team through fostering open dialogue and collaborative atmosphere.
  • Collaborate effectively with coworkers across time zones and countries

Adaptability- Agility

  • Responds well to change. Handles multiple demands / priorities effectively.
  • Is a quick learner. Has strong problem and analytical skills.
  • Handles conflict effectively. Takes initiative & accountability.


  • Excellent communication both written and oral.
  • Responds to customers appropriately in a timely manner with accuracy and professionalism.

Relationship Management

  • Can build strong relationships effectively with stakeholders
  • Treat all coworkers with same respect and dignity for successful solutioning
  • Use active listening skills to understand business needs for better requirements.


  • Bachelor’s degree in Computer Science, IT, other related field, or equivalent work experience.
  • Minimum of 3-4 years of IT experience in a comparable role.
  • Preferred 2 years in Insurance or Financial or Banking domain experience.
  • Understanding of Agile delivery methodology and Scrum are desirable.
  • Excellent interpersonal skills with the ability to build trusting relationships with all team members including business stakeholders and IT team members.
  • Highly self-motivated, organized, with excellent time management skills and ability to multi-task on critical initiatives.
  • Demonstrates sense of urgency and accountability; sets priorities and acts on key issues.

Location: Philadelphia, PA / Willington, DE / / Alpharetta, GA

Chubb offers a competitive compensation package and comprehensive benefits package including life, health and dental, vision, a generous retirement savings plan, disability coverage, stock purchase plan, flexible spending accounts, tuition reimbursement, and business casual dress. At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religion, age, sex, sexual orientation, transgender, national origin, disability, genetic information, veteran or marital status, or any other characteristic protected by law.

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