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Job Location: Plymouth, MN
Job Detail:
Make your mark at the world’s largest HVAC company
Why You’ll Love Working for Daikin:
- We’re a group who operates with a people-centered mindset, believing in the unlimited potential of each employee, with a goal of driving our company to its fullest potential.
- Our goal is to “Perfect the Air We Share”. We do this through cutting edge innovation & sustainability efforts while meeting the HVAC needs of thousands of customers – expanding over 160 countries!
- Our culture is unrivaled. Daikin operates under 8 Core Values which are embedded into every aspect of our business. It’s through these values that we continuously strive to build a place where everyone can be authentic, feel valued and heard, and have a sense of purpose and belonging.
(Work visa sponsorship is not available for this position)
Daikin is looking for an Junior Business Analyst to join our team! The Jr. BA will support the growing Salesforce Business Analyst team and will work on problems of diverse scope and complexity. These may include partnering with our 3rd party distributors, internal Salesforce users, and Field Service Offices to enhance and improve our business. Under general supervision, you will plan, define, design, specify, test and support Salesforce related business processes and systems.
A Day in the Life:
- Provide support for day-to-day activities with Salesforce regarding new account inputs, troubleshooting and managing/avoiding duplications, creation and maintenance of reports and dashboard and several other Salesforce related tasks
- Management of Partner data between multiple departments and systems
- Maintain awareness of business process and technology solution best practices within a specific business segment
- Analyze data sets and trends for anomalies, outliers, trend changes, and opportunities
- Assist with completion of special projects as requested by various internal departments
- Engage business customers through business processes, including collection and analysis of data to identify opportunities for process improvement
- Responsible for documenting project business requirements and can adequately communicate requirements to business side personnel, IT software developers and management
What’s In It For you:
- Medical/Dental/Vision coverage, PTO, 401K match, support for community involvement and much more!
- The ability to make an impact and shape your career with a company that is passionate about growth
- The support of an organization that believes it is vital to include and engage diverse people, perspectives, and ideas to achieve our best
What You Will Bring:
- 1 year of general Business Analyst experience or similar
- Able to document project scope, objectives, deliverables, critical success factors, assumptions, global and regional considerations, resource requirements, prioritization, cost/benefit, potential risks, and feasibility
- Capable of establishing knowledge & understanding of functional testing scenarios at both business and technical levels. May develop functional test scripts and lead testing activities with appropriate technical and customer personnel to ensure that customer interests are represented in all testing stages
- Familiar with documenting processes and procedures
- Skilled at analysis and data management
- Strong communication and organization skills
- Demonstrated proficiency in the MS Office Suite (Outlook, Word, PowerPoint, and Excel)
- Exceptional communication skills, well-developed listening skills, and ability to interpret business and/or client needs
- Strong communication skills – written and verbal
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