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Job Location: Culver City, CA
Who We Are
We’re a cast of characters working to shine a spotlight on anime. Crunchyroll is an international business focused on creating both online and offline experiences for fans through content (licensed, co-produced, originals, distribution), merchandise, events, gaming, news, and more. Visit our About Us pages for more information about our collection of brands.
Crunchyroll COVID-19 Hiring Status
Crunchyroll employees are currently working from home, and we are still conducting remote interviews and hiring during this time. This role is expected to start remotely, and we’ll work closely with you as we understand every person has unique circumstances.
Location: Los Angeles
The intersection of media and technology is our sweet spot and we are fortunate to be headquartered at the epicenter of the creative economy – Los Angeles. This office houses many of our corporate functions and cross-functional teams tasked with creating exceptional experiences for our passionate communities.
About the Role:
We are looking for a Director, Data Science and Machine Learning who is passionate about problem-solving using applied statistics and machine learning to join the Center for Data and Insights. This position will report to the VP, Data and Insights. Among others, this role will be responsible for developing creative solutions to optimize content acquisition, to personalize recommendation and for implementing uplift customer lifecycle messaging models to improve retention. Working in AWS and GCS ecosystems, this role will work closely with the business partners, data scientists, data engineers and analysts to discover data patterns, build causal models, and build simulation models to help develop a data-driven strategy for content. The right person for this role will be able to build a highly functional group of data scientists and work in a fast-paced environment and have strong collaboration, communication, and critical thinking skills.
About You:
- 7+ years of experience driving business impact through thorough reasoning and analysis.
- 3+ years managing data science and ML teams.
- Skilled at having an impact in complex or ambiguous problem spaces that cannot be empirically proven and require blending data and scientific methods with judgment-based approaches.
- Deep experience in applied data analysis, including A/B testing and observational causal inference methods
- Experience with and understanding of compute and orchestration tools like Databricks, Airflow, etc
- Strong scripting, programming, and SQL skills; preferably using Python, Scala, and ANSI SQL.
- Experience with streaming OLAP engines like Druid, ClickHouse, etc
- Experience with AWS services like EMR Spark, Redshift, SageMaker, Lambda, Glue, Athena, etc.
- Experience prototyping and productizing ML models in a start-up software environment
- Experience working with large data sets (billions of records).
- Proven ability to work effectively and positively with others: You have excellent interpersonal skills. You’re a good listener.
- You place the success of the company ahead of any particular idea. Proven ability to work across a matrixed organization.
- Highly articulate and an excellent communicator, with strong influencing skills and the ability to communicate well with peers and senior executives, locally and in different regions
- Ph.D. in a quantitative field (e.g., Computer Science, statistics, social or natural science) is preferable; or other advanced degrees with additional experience
A Day in the Life of our Director, Data Science and Machine Learning:
- In this role, you will directly impact how we design, plan, and value our catalog by providing insights, metrics, data, and mathematical models to guide decision-making.
- You will develop innovative content valuation metrics and methodologies, predict demand for anime titles Funimation needs to invest for the future, identify characteristics of an “ideal” content library and derive content audience insights from data.
- Apply supervised machine learning, observational causal inference modeling to understand substitution and content demand, incremental value measurement, and member and non-member preference analyses.
- Partner with Product, Finance and Content leadership to design actionable and insightful analyses to guide future personalization and content decisions.
- Drive innovation by developing new methodologies, statistical techniques, and causal-inference approaches that could sharpen our content decision-making process
- Take ownership of stakeholder relationship and end-to-end delivery of actionable insights for decision-makers
- Write well-abstracted, reusable, and efficient code.
Benefits: Los Angeles
- Competitive salary
- “Use What You Need” time away from work policy
- Medical, Dental, Vision, STD, LTD, and life insurance
- Health care and dependent care FSA
- 401(k) plan with employer match
- Support program for new parents
- Fun, passionate and skilled co-workers
Questions about Crunchyroll’s hiring process? Please check out our FAQ
Please beware of recent scams to online job seekers. Those applying to our job openings will only be contacted directly from @crunchyroll.com and @ellation.com email accounts. If you have any questions of the authenticity of an Ellation or Crunchyroll job offer, please contact recruiting@crunchyroll.com before giving away any information.
About Crunchyroll
Crunchyroll connects anime and manga fans across 200+ countries and territories with the content and experiences they love. In addition to free ad-supported and subscription premium content, Crunchyroll serves the anime community across events, theatrical, games, consumer products, collectibles and manga publishing.
Anime fans have access to one of the largest collections of licensed anime through Crunchyroll and translated in multiple languages for viewers worldwide. Viewers can also access simulcasts — top series available immediately after Japanese broadcast.
The Crunchyroll app is available on over 15 platforms, including all gaming consoles.
Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan’s Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation.
Our Company Values
You’ll see these in action if we’re lucky enough to have you:
- Courage – When we overcome fear, we enable our best selves.
- Curiosity – We are curious, which is the gateway to empathy, inclusion, and understanding.
- Service – We serve our community with humility, enabling joy and belonging for others.
- Kaizen – We have a growth mindset committed to constant forward progress.
We are an equal opportunity employer and value diversity at Crunchyroll. Pursuant to applicable law, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
#LifeAtCrunchyroll #LI-Hybrid
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