Delta | Business Analyst | Atlanta, GA | United States | | 11/12/2022

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Job Location: Atlanta, GA

United States, Georgia, Atlanta

TechOps Jyotish Jyotish - Career & Life Prediction


Ref #: 18080

How you’ll help us Keep Climbing (overview & key responsibilities)

As a Business Analyst on the Engineering Analytics team, you will work on data driven solutions at Delta TechOps. The team consists of data scientists, data engineers and full stack developers working in an agile framework to build applications that support multiple business use cases. We are looking for someone who is passionate about innovative problem solving and building a suite of applications for real-world, complex and large-scale problems. Do you have an active interest in data analysis, business process definition? If youre a self-driven individual, with experience in highly available technology solutions, continuous delivery, and thrives in a change-filled environment, then join us at Delta Air Lines!

We are seeking a Business Analyst, who has worked in agile/scrum/Kanban environment, partnered with business stakeholders and product owners in developing and translating product roadmaps into solutions.

  • Translate Product Owner / Product Manager visions into meaningful Epics and Stories so that the scrum team can incrementally deliver. Provides quantitative expertise (data analysis, statistics)

  • Work on a variety of high-visibility projects, either in the form of internal development or in conjunction with external vendors

  • Ability to formally report on findings in a concise, understandable way

  • Actively participate in team activities
  • Assist Scrum master and product owners with managing team delivery commitments and helping to remove enterprise and escalated impediments

  • Partner with multiple divisional stakeholders in a Business Analyst role to define business/process improvement opportunities, assist with the development and maturation of recommended solutions, and implement initiative tracking methodologies

  • Generate requirements from stakeholder and product owner interviews and document for implementation by the development team

  • Manage several concurrent projects of varying priority and complexity, across multiple teams and multiple business divisions

  • Assist Product Owner with prioritizing stories, epics, and themes to ensure work focuses on those with maximum value that are aligned with product strategy

  • Assist Product Owner with backlog management, iteration planning, and refinement of the user stories

  • Willingness and aptitude to identify technical requirements and translate to adequate technical stories (eg: API creation, integrations, code refactoring, etc).

  • Lead deep-dive technical analysis sessions, and ensure results are clearly documented

  • Think, design, and create innovative solutions to support project teams in improving the pilot work experience

What you need to succeed (minimum qualifications)

  • Understanding and usage of agile metrics (velocity, burn downs, points) to help the team be more productive
  • Experience with root cause analysis and digging into different sources of information (transaction details, logging, customer data, etc.) to understand issue causes and identifying preventative steps and resolutions
  • Outstanding communication, presentation, and leadership skills
  • Excellent organizational and time management skills
  • Sharp analytical and problem-solving skills
  • Excellent negotiation skills and ability to partner with business stakeholders, product owners, UX designers to generate clear requirements
  • Creative thinker paired with great attention to details
  • Demonstrate that privacy is a priority when handling personal data.
  • Embrace a diverse set of people, thinking and style
  • Consistently makes safety and security, of self and others, the priority.
  • Where permitted by applicable law, must have received or be willing to receive the COVID-19 vaccine by date of hire to be considered for U.S.-based job, if not currently employed by Delta Air Lines, Inc.

What will give you a competitive edge (preferred qualifications)

  • A Bachelors degree is highly preferred, notably in a technical field.
  • Familiarity with Cloud services especially AWS
  • Experience with JIRA/Agility/Gitlab
  • Drive to innovate and deliver industry leading solutions.

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