Job Location: United States
Job Description
This job will partner with business leaders, utilization management, network development, provider services, product development and marketing departments to identify business challenges, formulate a data plan, drive the insights and develop solutions to enable the business teams to perform at the highest levels. Utilizing multiple data sources, the job will execute complex data analysis to achieve quantifiable results that will impact either business unit or enterprise business processes.
Responsibilities
- Performs data analysis, time series analysis, experimentation, and data visualization, respond to ad-hoc requests from business partners to identify, quantify opportunities and/or address specific questions to deliver business outcome.
- Manages requirements elicitation, analysis and documentation processes to capture business and end user needs. Prioritize needs within and across projects based on business impact.
- Drives analytics design decisions by taking relevant inputs from business team and defining clear plan for analysis.
- Leads projects using data mining and data visualization techniques to discover insights that will guide strategic decisions and uncover optimization opportunities.
- Utilizes programming language to perform advanced-level data extraction, transformation and data management; fully document and manage library of source code and algorithms for future use.
- Acts as expert on business data and works closely with Data COE and Technology team to improve the data quality, data definition and consistency. Working with relevant teams establish scalable, efficient, automated processes for data analyses.
- Ensures standard policies and processes are followed in delivering data solutions.
- Works closely with Data COE and Technology in identifying, documenting, and acting on business issues or requirements as those relate to data.
- Provides team leadership and enterprise leadership across data domains.
- Participates in presentations to stakeholders, effectively communicating the key findings and recommendations to support data driven and evidence-based decision-making.
- Creates reports and analyzes data to identify solutions that meet business goals.
- Analyzes current processes and identifies existing or potential problems in order to discover new process improvement opportunities
- This list is not all-inclusive and you are expected to perform other duties as requested or assigned.
Qualifications
- 4+ years of experience along with a Bachelor’s degree.
- Strong experience in facilitating the discovery process with functional stakeholders to identify requirements and expected outcomes.
- Strong knowledge of data mining principles.
- Understanding of and experience using analytical concepts and statistical techniques: hypothesis development, designing tests/experiments, analyzing data, drawing conclusions, and developing actionable recommendations for business units.
- Excellent SQL and data warehouse skills. Experience writing complex queries on large data sets.
- Able to build spreadsheet models, and sort through complex data.
- Expertise with data visualization and dashboard tools such as Tableau, Power BI, or equivalent.
- Experience manipulating data sets using programming skills in any language (Python, R, etc).
- Excellent verbal/written communication skills, including communicating technical issues to non-technical audiences.
- Strong presentation skills. Should be comfortable with presenting to all levels of management.
- Ability to build strong working relationships with cross functional teams.
- Solid planning, priority setting, and project management skills with experience managing multiple projects concurrently.
- A self-starter that adapts well to change in a fast-paced, dynamic workplace and works well in cross-functional teams/projects.
- A problem solver and planner, has strong quality control, adaptability and customer service skills.
- Ability to break down complex problems into pieces that can be solved with data, analysis, assumptions, and judgment.
Additional Information
Rewards to make you smile! We don’t just want to make our customers happy – we want to give our employees a reason to smile, too. Delta Dental’s comprehensive benefits package includes:
- Generous paid time off plus 12 holidays and your birthday off!
- Low-cost premium medical insurance options
- 100% paid dental and vision insurance
- Generous 401(k) matching and flat contribution
- Social responsibility and volunteer opportunities, including 16 paid volunteer hours annually
- Employee LiveWell program, focusing on overall employee well-being
- Fertility and diabetes benefits
- Employee discount program: AT&T/Verizon, entertainment, travel, and more!
- Culture of learning: career development and tuition reimbursement
- Career growth: we love promoting from within
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
About The Team
At Delta Dental, our success is only as strong as the people who execute it! We take enormous pride in being the nation’s most recognized and widely-used provider of dental insurance – and we’ve come this far by living our core values of innovation, excellence, service and trust. Our vision is to motivate and empower every employee so that we’re all inspired to take exceptional care of our customers, providers and ourselves. We believe in integrity, accountability, collaboration, and giving every employee equitable opportunity for their voice to be heard and development to be fostered.
If you’re excited about the prospect of transforming the future of health care and growing in your career, join our smile revolution!
To see some of the smiling faces behind Delta Dental and to learn more about what our values and culture look like in action, connect with us on social media: Delta Dental Ins. on Facebook and Instagram, #LifeatDDins on Facebook and Instagram, Delta Dental Ins. on Twitter and Delta Dental Ins. on LinkedIn.
We are part of the Delta Dental Plans Association, a network of companies that provides dental coverage to 74 million people in the U.S. Delta Dental of California, Delta Dental of New York, Inc., Delta Dental of Pennsylvania and Delta Dental Insurance Company, together with our affiliate companies, form one of the nation’s largest dental benefits delivery systems, covering 33 million enrollees. All of our companies are members, or affiliates of members, of the Delta Dental Plans Association, a network of 39 Delta Dental companies throughout the country.
Delta Dental is an equal opportunity employer. We are committed to building and maintaining a diverse and inclusive workplace for all employees. Applicants will not be discriminated against because of race, color, religion, creed, national origin, ancestry, citizenship status, sex (including pregnancy), sexual orientation, gender or identity expression, age, disability, marital status, medical status, veteran status or any other status protected under federal, state, or local law. In addition to federal law requirements, Delta Dental complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Unfortunately, our Delta Dental Enterprise is unable to hire individuals residing in Alaska, North Dakota, Nebraska, Hawaii, Oklahoma, Vermont, Maine, West Virginia, New Hampshire, Wyoming, Puerto Rico or other US Territories at this time.
Proof of eligibility to work in the United States must be provided if selected for hire.
Delta Dental* has enacted a COVID-19 vaccination policy to protect all employees and the communities we serve due to the ongoing impacts of the COVID-19 pandemic. Accordingly, we require all employees to be fully vaccinated for COVID-19. Are you able to comply with our policy of being fully vaccinated by your start date if an offer is made or have a medical or sincerely held religious exemption for receiving a COVID-19 vaccine? Failure to comply with our policy and submit proof of compliance or receive approval for a valid medical or sincerely held religious belief exemption prior to your start date will nullify any offer of employment extended to you.
- Delta Dental includes: Delta Dental of California, Delta Dental Insurance Company, Delta Dental of Pennsylvania, and Delta Dental of New York
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