Job Location: Denver, CO
At DIRECTV, we’re connecting the world through the latest tech, top-of-the-line communications and the best in entertainment. Innovation powers all that we do, and our groundbreaking solutions deliver compelling communication and entertainment experiences to millions of customers worldwide. As part of our team, your next big idea could be our newest innovation. Here’s your opportunity to combine your passions for entertainment, media and technology to transform our company and your career
Overall Purpose:
Responsible for analysis, design, development, and documentation of network quality/process improvements.
Key Roles and Responsibilities:
- May develop new processes, define processing or handling requirements, compile/evaluate test data.
- Makes recommendations and implements improvements.
- Reviews requirements for compatibility with processing methods.
- Develops/modifies processes, methods, and controls to meet quality standards.
- Conducts feasibility studies and recommends process improvements.
- May provide data mining, reporting, and support to technical network programs and initiatives for network data standards and integrity.
- Analyze, track, and publish methods and procedures.
- Analyze data to identify root cause of network problems.
- May provide process improvement training.
- Provide technical support on process and compliance.
- Responsible for analysis, design, development, and documentation of network quality/process improvements.
- Aligns improvement to network performance shortfalls.
- Provides consultation on reengineering techniques to improve network process performance and product quality.
- Develops network methods, techniques and evaluation criterion for results.
- Analyzes, tracks and publishes network performance and process/quality indicators and results by constructing reports that are geographically illustrative of network process trends and performance.
- Ensures network process capability, control and improvement by implementing procedures and interpreting network standards.
- Develops network metrics that provide data to measure for future network improvement opportunities.
- Collects data to identify root cause of network problems.
- Measures performance against network process requirements.
- Responsible for the development and implementation of network performance metrics, process control points and results management.
- Writes/edits technical network manuals.
Job Contribution:
- Technical professional with some experience.
- Sound technical knowledge growing through application, expanding knowledge of DTV technologies.
Education:
Typically a BS degree in Math, Science or Engineering preferred or equivalent related network experience.
Experience:
Typically requires 2-3 years experience.
Supervisory:
No.
This is a remote position that can be located anywhere in the United States. #LI-Remote
This position is subject to the DIRECTV COVID-19 Vaccination Policy. Click here for additional information.
This position can earn between $64,200 – $115,700. Not to mention all of the other amazing rewards that working at DIRECTV offers. From health insurance to tuition reimbursement and paid time off to discounts on products and services just to name a few. There is a lot to be excited about around here.
Ready to join our team? Apply today!
#RSRDTV
Job Posting: Sep 23, 2022, 9:15:57 PM
Other Locations: Colorado-Denver
Schedule: Full-time
Job Level: Associate/First Level Manager
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