Job Location: Chennai
Position Purpose:
The Senior Business Analyst acts as the SME on all aspects of EFT Payments solutions and the primary focus is to work both independently and collaboratively with internal business stakeholders, project and technology teams as well as Clients and Vendor/Partners to ensure timely delivery of various payments technology solutions.
The Business Analyst will undertake requirements gathering and the creation of Business Requirements Definition documents and Functional Specification as well as Implementation Planning and Business Change documentation.
Position scope includes accurate and timely delivery of project documentation to internal stakeholders and external clients. The role requires working independently with minimal supervision using contractual agreements and company procedures as guidelines.
The role is client facing and require excellent communication, documentation, planning and coordination skills
This specific Offshore Role Requirement – Accountable for the delivery of a specific function as assigned, and work closely with onshore counterparts in respective roles. Predominantly (but not limited to) work on EFT related Projects.
Business Description:
We help people and businesses move money and information every minute of every day. Our solutions connect financial institutions, corporations, merchants and consumers to one another, millions of times a day, behind the scenes, reliably and securely.
We’re Fiserv, a global leader in Fintech and payments enabling innovative financial services experiences that are in step with the way people live and work today. We proudly serve clients in more than 100 countries, so their customers, members and consumers can move money when and where they need it, at the point of thought.
Essential Job Responsibilities:
- Provide Pre-Sales services and support to the Global Business Solutions (GBS) and Global Financial Services (GFS) division.
- Identify research, analyse, and document business requirements to ensure client, business and market needs are met. This includes working closely with clients and internal/external stakeholders to clearly understand and address business requirements and solutions.
- Produce detailed functional specifications from the business requirements.
- Work with Solution and Enterprise Architects to create, define and assess solution alternatives and strategies in line with Enterprise strategies and Client specific needs.
- Ensures business and system development methodologies are followed and continuously improved. This includes ensuring clients and stakeholders actively participate in appropriate phases of the process, such as requirements gathering and definition and quality review of design documents.
- Facilitate requirement analysis and design workshops.
Required Qualifications:
Education:
- Bachelors Degree in Computer Science and Technology with 6+ years of related IT experience primarily in financial systems applications. Three – five years of experience or equivalent, in an analyst role.
Preferred domain/Industry:
- 6+ years of related IT experience primarily in financial systems applications
- Good understanding of EFT – transaction processing fundamentals, different message types
- Exposure to banking or financial systems applications
Place of work: Chennai, India
Number of positions: 1
Skills
Job Related Experience:
Core BA Competencies
- Solid Knowledge and practical application of Business Analysis techniques and good understanding of BABOK.
- A tertiary qualification in Information Technology or equivalent.
- Proven track record of gathering customer requirements, analysing and translating these into solutions, specifications and business processes.
- Constant Improvement focus – Abele to produce ‘lessons learned’ – type documentation to minimise future analysis effort on similar topics and gain overall process efficiencies.
Payments Domain Knowledge
- Subject Matter Expertise in POS and ATM Driving, Transaction Switching, Card Issuing, Merchant Acquiring, Card Scheme Processing, eCommerce, mCommerce and Payment Gateways
- 6 or more years of expertise in working as a Senior Business Analyst or Business Analyst within the payments landscape.
- Good understanding of the current trends in the Payments industry and Emerging Technologies in Payments.
- Experience on Payment Systems and exposure on Global Payments Processing, Payments Hub, Clearing, Settlement and Reconciliation.
- Experience in Payments consulting and in depth knowledge of Payments and processing landscape.
- Experience with one or more products/systems including Connex, Base24, Payment Gateway.
- Exposure to financial messaging standards like AS2805, ISO8583, VISA, MC, AMEX, GAN, UPI and eftpos hub.
- Experience in Contact (EMV) and Contactless processing as well as EMV Crypto functions..
- Experience in credit/debit/prepaid/gift and fuel card processing.
- Understanding of networking principles related to data transaction processing including TCP/IP and x25 as well as Vpn and MPLS connections.
- Knowledge and experience in DB queries.
- Understanding of file delivery and file transfer mechanisms including sFTP etc.
ATM specialist
- Must be familiar with ATM’s and various protocols such as NDC+ as well as ATM driving and ATM management and monitoring tools.
- Strong preference towards someone who is familiar with FIS ‘Connex’ systems in relation to ATM driving and ATM Load setup.
ECommerce and Acquiring BA
- Understanding of Card Present processing including EFTPOS terminals (attended and unattended), ATM, mPOS and related systems, including TMS, transaction switching, transaction processing and relative network connectivity solutions.
- Understanding of Card Not Present transaction processing.
- Understanding of Key Management and Cryptographic Functions at device, host, and interchange level including working knowledge of EMV crypto functions.
- Working knowledge of EMV (Acquiring and Issuing), contact and contactless chip cards as well as smart card loyalty applications.
- Understanding of Digital wallets and Tokenization including 3D Secure
- Credit Card Scheme Rules and regulations as well as APCA, CECS and Payment Card Industry (PCI) Data Security Standard compliance.
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