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Job Location: Pune
Job Title: Business Analyst with E-Commerce Domain Experience
Experience: 2+ years
Shift: Monday to Friday
Job Type: Full Time
Location- Baner,Pune
Responsibilities:
- Develop a firm understanding of the key features of the product and how they work.
- Understanding of how the product is implemented in different ways for existing and new customers.
- Provide software demonstrations to internal and external customers.
- Assist the team working on the Product Knowledge Base with articles review, inputs for new content, and contribute for relevant articles.
- Drive and challenge business units on their assumptions around how they will successfully execute their plans. Distinguish user requests from the underlying true needs.
- Translate conceptual user requirements into functional requirements in a clear manner that is comprehensible to developers/project teams.
- Develop and conduct reviews of the business requirements with the customer community to ensure that requirement specifications are correctly interpreted.
- Assist with the interpretation of user requirements into feasible options, and communicating these back to the business stakeholders.
- Communicate requested changes, enhancements, and modifications of business requirements verbally or through written documentation to project managers, sponsors, and other stakeholders so that issues and solutions are understood and a change control process can be managed.
- Conducts interviews to gather customer requirements via workshops, questionnaires, surveys, site visits, workflow storyboards, use cases, scenarios, and other methods.
- Monitoring and analyzing e-commerce metrics and figures.
- Transforming e-commerce data into operational insights.
- Researching competitors, alternative markets, and opportunities in the e-commerce space.
- Brainstorming ideas to enhance and transform the company’s e-commerce approach.
- Developing e-commerce solutions in conjunction with marketing and IT personnel.
Required:
- A bachelor’s degree in business management,BE/B.tech.
- A minimum of 2 years experience in e-commerce.
- In-depth understanding of web-analytic tools, such as Google Analytics, Heap, Oracle, and OWOX BI.
- Knowledge of important e-commerce terminology and measures.
- Highly organized, analytical, and technically-minded.
- Proficient in various data analysis techniques and procedures.
- Excellent report writing and presentation abilities.
- Able to orient data analytics insights with the end-user in mind.
- Professional, punctual, and goal-driven.
- A team player with great communication skills.
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