Job Location: Houston, TX
Description
GULF COAST REGIONAL BLOOD CENTER
JOB DESCRIPTION
Title/CODE: Coordinator – Quality Control/CRDQCTRL
SCOPE OF RESPONSIBILITY
Reporting to Data Entry Manager- this position is responsible for monitoring quality control of information uploaded and/or entered into Safetrace from donation records, imaging and audit reports.
.ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Management retains the discretion to add to or change the duties of the position at any time.
- Illustrate knowledgeability in all record review responsibilities and all requirements for Allogeneic and apheresis donations.
- Illustrate competency and application of deferral codes and periods to assist with reviewing of deferred donation records.
- Identify questionable and incomplete documentation on donation records.
- Process QIR’s and assist with investigations of assigned Quality Improvement Reports.
- Assist Data Entry Manager with developing and maintaining SOP’s related to record review, imaging and data entry procedures.
- Assist QC Monitor with daily summary review to identify discrepancies between donation records and computer entry.
- Assist with review of all Record Review closing duty reports
- Assist Product Assessment Specialist with ineligible donations.
- Review and resolve reported duplicate donor accounts.
- Assist NDTS and QA with investigations of reported ABO mismatches.
- Assist Donor Services and Medical Services with special procedure donors.
- Maintain Customer Service update requests from Commit for Life Department and outside vendors for corrections to donor demographic information.
- Assist Data Entry Manager with review of return mail.
OTHER REQUIREMENTS
Safety
Must not pose a direct threat or significant risk of substantial harm to the safety or health of himself/herself or others. Must comply with all applicable safety rules and policies and be willing to report actual and potential safety violations to the appropriate supervisor or manager.
Attendance
Must maintain regular and acceptable attendance at such level as is determined in The Blood Center’s sole discretion.
Regular Hours
Full time: must be regularly available to work at least 8 hours per day, 40 hours per week, or such other days or hours per week as The Blood Center determines are necessary to meet business needs.
Overtime (applicable only to non-exempt positions)
Must be available and willing to work such overtime per day or per week as The Blood Center determines is necessary or desirable to meet business needs.
Weekend and Holidays
Must be available and willing to work such weekends and holidays as The Blood Center determines are necessary or desirable to meet its business needs.
SUPERVISORY RESPONSIBILITIES
This job has no supervisory responsibilities.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND EXPERIENCE
High school diploma or general education degree (GED); or three years of related experience and/or training; or equivalent combination of education and experience. Requires working knowledge of data entry of donor registration cards, deferrals and QIRs.
CERTIFICATES, LICENSES, REGISTRATIONS
None
LANGUAGE SKILLS
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
REASONING ABILITY
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
OTHER SKILLS AND ABILITIES
Computer Literate-SafeTrace and Microsoft Office
POSITION DRIVING STATUS
Non-Driver
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit and work on a computer. The employee is also required to walk, use hands to finger, or feel, reach with hands and arms; and talk or hear. Employees are required to be familiar with and abide by the team lift requirements as specified in the Safety Program.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally exposed to blood and/or blood components, as well as any other bio-hazardous material. The noise level in the work environment is usually moderate.
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