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iBrain Technologies, Inc | Hiring | Senior Business Analyst | Columbus, OH | BigDataKB.com | 2022-09-29

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29/09/2022

Job Location: Columbus, OH

Responsible for:

Evaluates business requests to determine feasibility; researches and identifies options that best serve business needs.
Conducts gap analysis between application and stated customer requirements and collaborates with System Architects and developers to estimate project impact.
Documents business requirements, technical requirements, processes and workflows.
Compiles, analyzes and interprets complex data to identify trends or troubleshoot issues.
In collaboration with senior management and stakeholders, establishes project scope, goals, and deliverables that support business goals.
Develops project plans and associated communication documents to successfully implement solutions.
Effectively communicates project expectations to team members and stakeholders in a timely and clear fashion.
Proactively identifies and manages project dependencies and critical path.
Defines acceptance criteria, creates use cases and performs acceptance testing for product level enhancements.
Promotes Business Analyst team development by recommending best practices and advising junior Business Analysts within the team.

Skills Required:

Advanced ability to translate business needs into viable/acceptable solutions.
Experience conducting requirements analysis with business stakeholders and translate into detailed process flows and functional specifications for development teams.
Relational database experience with Microsoft SQL Server preferred.
Proficient with Microsoft Office products with emphasis on Word, Excel and Visio.
Ability to work both independently and in a team-oriented, collaborative setting.
Ability to conform to shifting priorities, demands, and timelines.
Ability to work effectively with, and elicit cooperation from, stakeholders at all levels of the organization.
Excellent problem-solving and analytical skills
Strong written and verbal communication skills.
Strong interpersonal skills.
Ability to effectively prioritize and execute tasks in a complex environment.

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Prepare clear and concise comms and publish them based on the priority of the incident. Facilitate exchanges between the relevant support staff through setting up ad-hoc Conference Bridge / Business Chat groups and / or direct contacts. In particular, ensure diagnosis, action plans and key initiatives are shared with the relevant parties across technical towers and geographies. Drive discussions to a pragmatic outcome in a reasonable timeframe in order to ensure the key decisions are taken on time or escalated to higher management. 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Public Holiday Support ï¿½ Paris Holidays (Client Holiday) will be followed as public holidays and not India holidays Process & Tools ITSM tool- Service Now ï¿½ Ticketing tool for INC/SR/Change /Problem tickets Inhouse tools intermediate knowledge on ITIL Process & Practices Educational Qualifications Bachelorï¿½s degree or masterï¿½s degree in information/computer technology preferred Key Competencies: 8+yrs of relevant experience in Incident Management / Infrastructure / Application Support Experience of working in a banking environment. Customer service oriented, able to work in a dynamic and fast paced environment Excellent communication, interpersonal and troubleshooting skills Must be self-motivated and directed and demonstrate a keen attention to detail and possess the ability to work autonomously											1	Tools: ITIL, Monitoring Tools, Service Now			No
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Preferred Qualifications: - Experience in the martech, Digital Marketing domain or working with large-scale, customer-facing SaaS applications. - Certification in SRE, DevOps, or cloud platforms (AWS, GCP). - Good application debugging skills, Product feature understanding skills. Why Join Us? - Be a part of an innovative and forward-thinking organization that values technology and continuous improvement. - Work with cutting-edge open-source frameworks and cloud technologies., SAAS Product. - Leadership opportunities with a direct impact on our customers and product success. Let's start a conversation and make magic happen together! Website - https://netcorecloud.com/											1	....h, Digital Marketing domain or working with large-scale, customer-facing SaaS applications. - Certification in SRE, DevOps, or cloud platforms (AWS, GCP). - Good application debugging skills, Product feature understanding skills. Why Join Us? - Be.... Tools: Ansible, AWS, Monitoring Tools			No					Yes

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