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Job Location: Chennai
- The Business Solutions Team was recently established to drive our Business Partnership strategy across the UK & Nordics.
- As IT Business Systems Analyst you will lead IT projects within our ERP system, create BI solutions and provide 2nd and 3rd line support to our helpdesk team.
- You will work collaboratively with other functions to simplify and streamline existing business processes, driving continuous improvement.
- Working with full autonomy you will have room to be creative in your problem solving and able to influence decisions.
- This is a role to make your own.
Primary Responsibilities:
- 2nd and 3rd line support for the mission critical business applications (ERP, CRM, BI)
- Support business intelligence initiatives using SQL and Power BI
- Ensure data integrity through data modelling
- Simplify and streamline existing business processes (continuous improvement)
- Lead small projects with the ERP and BI solutions
- Engagement with the business to identify value add opportunities
- Supplier relationship management
- Work with the Systems and Network team to implement hardware, network and system software
- Engagement with the Scrum process
Experience and Skills:
- Experience in a general IT/ Systems Analyst role
- Good SQL skills and experience with BI tools
- An understanding of data modelling
- Analytically minded and customer focused
- Excellent troubleshooting and implementation skills
- Experience with managing small projects
- Good communication skills to both technical and non-technical stakeholders of all levels
- Excellent knowledge of Microsoft Applications
Desirable
- Relevant Degree (technical/ IT/ business) or equivalent level qualification
- Working knowledge of ERP systems
- Experience with Agile & Scrum framework
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