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Job Location: Mumbai
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
MIS and Reporting Analyst
What this job involves:
AREA OVERVIEW The Transition Management team sits within Global Centre Management, the primary role is to assist business units execute on deployment plans when considering how a business should be staffed and located. The team work closely with key stakeholders to identify opportunities and subsequently transition roles to offshore, near-shore and vendor sites, executing in the most efficient way, whilst remaining all aligned to the Firm’s long term growth strategy.
The Transition Management Team primarily project manages deployments on behalf of Firmwide Business Units to Morgan Stanley’s Global Centres (GC), and to 3rd party vendors. These GC’s include: Baltimore, South Jordan, Alpharetta, Budapest, Glasgow, Mumbai and Bengaluru.
This group is responsible for developing relationships with Sending and Receiving Managers whilst centrally maintaining a global project plan and managing the day-to-day running of each transition. The group also providing advisory services on an adhoc basis to focus on risks or issues which engaged transition managers may have. Cross divisional interaction is key to ensuring a successful transition.
PRINCIPAL RESPONSIBILITIES
Data Management, MIS & Reporting
Working closely with the transitions management team to collect, update & correct backend & frontend data points pertaining to the projects managed by the function and ensure the MIS & Reporting requirements of the function are fulfilled in a timely and efficient manner
Work with the project managers and ensure complete, correct & updated data is entered & reflecting in the relative internal data managements systems
Liaison with key internal teams like Global Outsourcing Control groups for updated project status, comments to ensure with
Ensure all internal data management tools / sharepoints are update to date & reflecting correct information
Manage raw data points and convert to reporting dashboards / Power point presentation for senior stakeholders
Lias and partner with the CS Reporting and Metrics team and collaborate to drive automation through the internal available systems / tool / macros to streamline the collation & reporting of the projects within the transitions function
Partner with project managers across the Transition Management team to identify process improvement opportunities, offering increased governance across the function
Develop a collaborative working relationship with partners in the ‘Metrics and Analytics’ group, ensuring that all data requests are addressed in a timely manner
Demonstrates a strong focus towards data integrity to track and report progress of each transition being managed.
TEAM STRUCTURE The Transition Management team is positioned globally across London (1 x VP, 1 x Temp), New York (1 x Director) and Mumbai (1 x VP, 1 x Manager and 1 x Consultant).
Sound like the job you’re looking for? Before you apply, it’s also worth knowing what we are looking for:
Strong MIS & Reporting skillset
Excellent command on Microsoft office: Specifically Excel & Power point, Coding and running macros and Automation tools, Dashboards
Working knowledge of automation tools like Tableau, Blueprism etc is a plus
Strong Communication skills; verbal / written
Ability to handle Experience of managing multiple MIS & Reporting Requirements
Strong attention to detail, communication and organisational skills
Ability to work autonomously under pressure to meet tight deadlines
Ability to work both independently and as part of a team
COMPETENCIES REQUIRED FOR THE ROLECOMMERCIAL/ BUSINESS ORIENTATION
Guardianship
LOW
Client Skills
LOW
Additional Notes
Candidates need to be able to build relationships within internal teams – the transitions management team, the global outsourcing control centers, the central MIS & Reporting team etc
The candidate should be able to challenge Project Managers & internal stakeholders whilst playing a key role to educate and prioritise the completion of correct data updating & reporting
The successful candidate must have good attention to detail and will be expected to identify potential data failures / reporting issues and act in a proactive manner to mitigate
FUNCTIONAL
KNOWLEDGE
Job Skills
HIGH
Additional Notes
MIS & Reporting experience is critical and preferred within the off (and/or near) shoring / outsourcing team in either organization wide reporting or functions like Project Managements and Operations
The candidate should be able to work in a flexible environment. In a project environment, plans & priorities change frequently. The candidate will need to act autonomously through this period whilst using sound judgement to engage leadership as required.
The candidate needs have excellent working knowledge of Microsoft Office tools, automation tools, coding and running macros where required and demonstrate a degree of IT knowledge and awareness.
Business/Product Knowledge
MED
PROFESSIONAL
SKILLS
Integrity
HIGH
Additional Notes
The candidate needs to demonstrate a high level of integrity given the sensitive nature of some of the information made available to them
Much of the sensitive information can only be shared with certain audiences and if unsure the candidate should be able to clearly differentiate between those that should and those that should not have this data.
Due to the multi-tasking nature of the role, the candidate should be able to prioritise their own workloads accordingly.
The candidate would be expected to share ideas within the team that could result in efficiency gains, automation of data updating and reporting, dashboards etc
Planning & Control
HIGH
Communication
HIGH
What you can expect from us
You will join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things.
Keep your ambitions in sight and imagine where JLL can take you…
What you can expect from us
We succeed together and believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.
Our Total Rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being and providing competitive benefits and pay.
We can’t wait to see where your ambitions take you at JLL. Apply today!
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