HomeData Science Jobs- USAJPMorgan Chase Bank, N.A. | Business Analyst I | Tempe, AZ |...

JPMorgan Chase Bank, N.A. | Business Analyst I | Tempe, AZ | United States | BigDataKB.com | 2022/10/30


Job Location: Tempe, AZ

The Card lending Services (CLS) team includes operational functions core to the on-boarding of new customers. The Business Analyst Associate I (BA) is responsible for operational readiness within CLS and is required to obtain deep process knowledge and expertise. They will be responsible for the recertification of specialist facing materials including procedures and intranet content. The OA I will assist the business with the assessment of new initiatives to determine areas of impact, resource needs, requirements and detailed impacts to deliver a seamless implementation. They will partner with Marketing, Risk, internal Strategy and Implementation teams and Operational areas to ensure requests and business initiatives are aligned to target state. In this role, the BA I will manage or support strategic projects, ensuring that necessary actions required to implement changes are completed on time and with quality. The position requires strong business knowledge, and a project management skillset with focus on written and verbal communication skills. Strong interpersonal effectiveness with the ability to collaborate and work well with all levels of management and across organizational boundaries is critical.

Skills / Experience Needed:

  • Bachelor’s degree, or greater education preferred
  • Strong project management and organizational skills

o Has experience in leading process improvement and change management initiatives
o Possesses ability to problem solve and conduct root cause analysis to understand the essence of issues and ability to identify solutions
o Analyzes and applies policy requirements to existing proposed procedures and processes
o Identifies opportunities and provide recommendations to improve the process
o Provides recommendations to develop or enhance controls
o Has strong understanding of process map creation and modification requirements

  • Building relationships and using influence

o Self-evident interpersonal skills with the proven ability to influence and achieve alignment across a range of different opinions and interests
o Is an excellent communicator, able to facilitate large forum meetings

o Drives to consensus within an organization of diverse operational activities

  • Executing for results

o Defines quantitative plans and executes against those plans
o Possesses high levels of energy and endurance
o Rigorously holds oneself and others accountable for achieving high levels of individual and organizational performance

  • Analytical and technical skills

o Consistently evaluates decisions in terms of impact to the business
o Ability to present complex information in an understandable and compelling manner to influence decisions
o Proficient in MS Office applications

  • A minimum of 5 years related experience, credit card preferred

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.

The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the WELL Health-Safety Rating for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.

As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm’s current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm’s vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

Equal Opportunity Employer/Disability/Veterans

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