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JPMorgan Chase Bank, N.A. | Hiring | Business Resiliency Analyst – Planning (Associate) | Wilmington, DE | United States | BigDataKB.com | 12 Oct 2022

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Job Location: Wilmington, DE

CCB Business Resiliency’s mission is to continuously improve our businesses’ ability to provide outstanding products and services to our customers in the event of any disruption. The Resiliency Planning & Oversight Team provides guidance and governance as business stakeholders develop their Business Resiliency Plans and related artifacts in accordance with JPMC Firm-Wide Business Resiliency (FBR) Standards.

The Business Resiliency Analyst will work within a team of Resiliency Managers to coordinate plan updates, undertake maintenance activities, and ensure plans are in compliance, comprehensive and of high quality. The Business Resiliency Analysts will support resiliency initiatives and manage centralized resources.

Key Responsibilities:

  • Plan and execute updates to business resiliency plans in coordination with resiliency managers
  • Support the management of centralized resources in-line with change management best-practices (e.g. SharePoint site, plan artifacts and utilities)
  • Gather and analyze data to monitor the status of business resiliency plans or initiatives and produce recommendations for action
  • Document processes and identify best-practices through work with resiliency managers to support continuous improvement within the Resiliency Planning & Oversight Team

Qualifications:

  • Able to work on concurrent projects that require both collaborative and independent efforts
  • Effective with both verbal and written communication to various levels in the organization
  • Experience with analyzing and summarizing data to translate findings into executive summaries
  • Curious personality or mindset with genuine interest in learning business operations and resiliency practices
  • The ideal candidate has experience identifying and addressing quality issues and/or gaps using process improvement methods
  • General operations experience preferred
  • Experience in regulated environments preferred

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.

The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the “WELL Health-Safety Rating” for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.

As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm’s current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm’s vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.

Equal Opportunity Employer/Disability/Veterans




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