Job Location: Mumbai
Test Analyst – Markets , Cross Product Change Services
J.P. Morgan’s Corporate & Investment Bank (CIB) is a global leader across banking, markets, and investor services. The world’s most important corporations, governments and institutions entrust us with their business in more than 100 countries. With $23.5 trillion of assets under custody and ranked #1 for Global Investment Banking fees, the Corporate & Investment Bank provides strategic advice, raises capital, manages risk, and extends liquidity in markets around the world.
Department Description
Cross Product Change Services (CPCS) is a change delivery organisation within the CIB’s Digital & Platform Services (D&PS) that provides integrated change, testing and implementation support to CIB stakeholders. CPCS capabilities include end-to-end test management and automation, business analysis, data analytics and program management, which are tailored to enable strategic initiatives in the Wholesale Payments, Markets and Securities Services businesses, as well as cross-business functions such as Network Management and Client Onboarding (Client Tax & WKO).
LOB Description
Markets Operations provides operational support and controls across all asset classes including equities, fixed income, currencies and commodities. Services provided encompass trade support, pre-execution support for electronic trade systems and vendor platforms, client servicing, industry and regulatory reporting, operational controls, securities and derivatives processing, asset servicing, clearing, settlement and collateral management, vaulting and movement of physical commodities, reconciliations and billing support for clients and partners in over 100 global markets.
Role Description
J.P. Morgan is seeking an Analyst to provide Business Testing Analysis for the Markets LOB; in a cross business, cross functional project-based environment. Flexibility to provide Testing experience on other LOB’s and support transformational Global initiatives within Cross Product Change Services. The successful candidate would also be expected to support the strategic roll out of an automated testing solution.
Responsibilities
Responsible for managing End-to-End UAT from planning, test scripting, test execution, defect management and user sign offs.
Responsible for requirements Understanding, analysis and clear articulation to wider team including Application Development (AD), Product, Operations and Quality Assurance (QA) groups.
Maintain documentation – test strategy, test plan, entry control and exit control as per the best practice process followed within the team.
Execute the scenarios and capture the testing progress in ALM / JIRA.
Identify the defects / gaps and track to closure.
Track testing progress and ensure deadlines are met appropriately by working closely with AD team.
Assist with Business Process Design where required to capture the impact of technology on current processes.
Ability to understand and contribute to Business Analysis if required by the Program.
Proactively communicate project status, issues & risks to management and all stakeholders
Assess project issues and identify solutions to meet end objectives
Motivating team members and leading by example to engage in high standards of quality.
Articulates issues and risks to management via various project management tools like RAID, Scorecards, etc
Functional and Technical Expertise
Relevant testing experience within the Financial Services industry supporting multiple LOB’s delivering in a highly complex and high-volume environment.
Understanding of Equity Derivatives Product Workflows and trade lifecycle is preferred.
Expertise in Agile project delivery methodology and skills to learn and work with evolving methodologies.
Experienced in testing processes to define requirements, document user stories and test scripts through to test execution.
Strong organizational skills – ability to dynamically manage and oversee critical testing tasks accurately and to tight deadlines.
Good understanding Equity products and Equities trade lifecycle.
Hands-on experience with JIRA & Confluence will be an added advantage.
Experienced in using Business Driven Development / Test Driven Development test methodology or test case automation.
Hands-on Experience with Test automation using Selenium, QTP, Cypress, or any other technology, ability to strategize test automation plans in partnership with Tech teams.
Problem Solving and Analysis
Skilled at problem solving, ability to scope and provide structure to complex issues, rapidly learn unfamiliar processes, and provide insightful and timely remediation.
Excellent attention to detail so errors can be prevented, and redundancies / opportunities highlighted.
Ability to analyse and document complex current state vs future state processes.
Ability to use effective systemic data driven reporting to support program reporting.
Advanced numeracy and Microsoft skills.
Communication
Very strong communication skills with the ability to provide clear and succinct verbal updates on their work to team members, colleagues, senior leads, executives, and clients.
Ability to liaise effectively between lines of business with empathy and understanding to achieve the common and strategic goal as a team.
Ability to articulate Program requirements, demo functionality to end users and coordinate UAT sign offs.
Actively contributes to program updates, Project, and team meetings.
Working Style and Influence
Ability to handle multiple projects, manage personnel & team management to meet stakeholder expectations.
Ability to build and nurture effective and lasting relationships with colleagues, team members and stakeholders across multiple business lines and global locations.
Ability to work collaboratively and with effective influencing skills to achieve positive outcomes.
Ability to understand own role and those of other team members and recognise at times the need for flexibility within roles to achieve the project and organisational objectives.
Self-starter with ability to work with the minimum of supervision on day-to-day activities.
Ability to work on a hands-on basis and not limit oneself to only tracking and reporting milestones.
Qualifications
Graduate or Postgraduate with at least 5 years of experience working in the financial industry.
Project / Agile methodology Qualification – preferred.
Testing experience required.
Agile methodology skills required.
Worked in CIB business function, Global Markets, Middle Office, Wholesale Payments or Security Services.
Business Analysis skills – preferred.
Test Automation skills – preferred.
JPMorgan is an Equal Opportunity Employer.
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.
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